Print Notes email to PDF bug - output distorted

We save certain critical emails to a central PDF repository, by printing the emails to PDF files. Frequently, incoming emails with HTML tablular structure (e.g. airline booking confirmations) do not get formatted properly when “printed”: the leftmost column (the one with all the good information) is squished to 1"-2" wide, making the PDF file unreadable and therefore unusable.

I have tried this with several print to PDF programs (including, of course, Acrobat); the results are always the same.

This ONLY happens when printing to PDF from the Notes client. Print Preview looks perfect; printing to either a PCL or Postscript printer also works perfectly.

From iNotes, printing to PDF does work properly.

Has anyone else seen this behaviour? Has anyone found a solution to the problem?

Here are some samples:

Original Notes Email: http://www.asdi.ca/sample-Notes_Email-original.jpg

Printed to PDF: http://www.asdi.ca/sample-Notes_Email-PDF_output.jpg

From iNotes to PDF: http://www.asdi.ca/sample-iNotes_Email-PDF_output.jpg

Subject: Print Notes email to PDF bug - output distorted

Problem resolved in Release 6.5.4 (possibly in 6.5.3, but I didn’t check)