Preventing emails intended for ex staff being picked up in another directory

we often have staff that leave for partner, customer or supplier companies.

We have a directory of partners, customers and suppliers, and so it ex-staff can often end up in that directory. It is accessed via Directory Assistance

How can I prevent email intended for them at our company being forwarded on the them with their new address.

e.g.

John Smith moves from ourcompany.com to newcompany.com

mail (usually spam) sent to john.smith@ourcompany.com gets looked up in our directory - no match, then other DA directories, and a match is found just on first name and last name. the email is then sent on to john.smith@newcompany.com

‘Verify that local domain recipients exist in the Domino Directory:’ has been enabled in the Messaging settings, but this hasn’t solved it

TIA

Paul

Subject: preventing emails intended for ex staff being picked up in another directory

On the config doc, Router/SMTP tab, Basics tab, you currently have Address lookup set to “Fullname then Local Part”. You should have it set to “Fullname only”. That way, only the complete e-mail address will be looked for. If not found, the message will bounce.

Fullname is the complete internet address, fname.lname@domain.com. Local part is only fname.lname.

If you have several internet domains defined, and people receiving e-mail for more than one domain, they need to have each internet address defined in their person doc.

/Peter

Subject: preventing emails intended for ex staff being picked up in another directory

You can configure it in the Configuration Settings document for the router servers. Open the Domino Directory - configuration - servers - configurations view. Select the configuration server for your router server. Go to the tab Router/SMTP - Restrictions and controls - SMTP inboud controls. In the field “Allow messages to be sent only to the following external internet domains:” fill in your domain name.

Regards, Frank.

Subject: RE: preventing emails intended for ex staff being picked up in another directory

thanks Frank

although it hasn’t made a difference. The mail was forwarded on to the person

Paul

Subject: RE: preventing emails intended for ex staff being picked up in another directory

Did you restart the server?

Subject: RE: preventing emails intended for ex staff being picked up in another directory

I haven’t - but I thought all routing configs were picked up automatically?

I shall restart it later out of hours and see if it makes the difference

cheers

Paul

Subject: RE: preventing emails intended for ex staff being picked up in another directory

It didn’t work :frowning:

Subject: RE: preventing emails intended for ex staff being picked up in another directory

thanks for the response Frank, but I don’t have a field with that exact wording.

Do you mean either of…

Inbound Sender Controls


Allow messages only from the following external internet addresses/domains:

or

Inbound Intended Recipients Controls


Allow messages intended only for the following internet addresses:

Regards

Paul

or

Subject: RE: preventing emails intended for ex staff being picked up in another directory

You are looking in the bottom of the document. It should be in the top of that document. In fact it’s in the first section: “Inbound Relay controls”.

Subject: preventing emails intended for ex staff being picked up in another directory

Hi Paul,

You may (or may not) find this too cumbersome/time-consuming but should work:

Create a new directory for the ex-staff and/or all non-employees, and then remove them from any other directories.

Then on your Inbound SMTP servers configured DA to NOT use that new directory but only your usual primay directory. Inbound messages will find no matches and will bounce the email.

On your internal Domino servers you configure DA to use the new directory, and if you use mobile directory catalogs add the ex-staff directory to it as well.

Hope that helps, thanks!

Chris