I have a database which utilizes a post-open Lotus Script to display a msgbox. It normally displays the message box after a document is opened. Recently one user started having an issue in which the msgbox displayed when she initially clicks the document from the view listing. She answers the msgbox then the document dipslays and then the msgbox displays again. This only happens with that client and it only started recently. Why would the post-open script fire-off for that one client before the document is displayed, then again after it is displayed. Any ideas??? Thank you.
Subject: RE: Post-Open problem on 1 client
Could the preview pane be involved in this behavior ?
/Klaus
Subject: RE: Post-Open problem on 1 client
Thank you Klaus. Your comment led me in the right direction. It turns out the ‘Show Preview’ option was enabled on her client. (View → Document Preview → Show Preview). After disabling it, the post-open msgbox is now only displaying after the document is opened. Which is how it was designed to work.