Pop3/smtp erro

HCL Domino Domino Forum
1

Hello,

When a pop3 client connected to domino server, the server response with error message “-ERR undefined is a unsupported domain”.

The following was what I done.

  1. Running POP3 and SMTP server on Domino Server

  2. Add a user with “pop3/smtp” mail system

  3. The mail address of user is firstname.lastname@domino.server.com

  4. Run POP3/SMTP client on the same machine with Domino server, and set pop3/smtp server address as 127.0.0.1

  5. Use firstname.lastname as user name try to login to Domino Server

  6. POP3 client show message “-ERR undefined is a unsupported domain”

How can I correct this error?

Thanks firstly.

2

Subject: Change the user’s mail type to Notes…

You appear to be confusing the mail type with the audience. Your user is a Lotus Notes user, retrieving their mail using a pop client, instead of a Notes client over NRPC.

The Mail system is a Domino server. The user’s mail is stored on the Domino server inside a Lotus Notes mail database. The person document you have created allows a mapping between a name and a database.

Change the “Mail System” back to “Notes” in the person document.

When the user accesses the server with their user name and password using a POP client over port 110, the Domino POP3 task will retrieve their mail from their mail database for them and pass it back to the requesting mail client.

One additional note: have you configured you Domino server to use “Internet Site Documents”, check the Basics tab of your server document if you are unsure. If you have configured your server to use Internet site documents you will have to include 127.0.0.1

Regards,

Mat