I am having trouble accessing a mail-in database via POP3
I have the database set up OK, it can receive mail, and I have a person record set up for it, specifying POP3 access
If I try to telnet, I get this.
+OK IBM Notes POP3 server version Release 9.0.1FP4 HF997 ready on PMSLOTUS/POWER&MINE.
user xxx
+OK xxx, your papers please.
pass xxxxxx
-ERR Error. The system was unable to log xxx in.
The password is correct. What else could cause this?
Subject: Things to try
I would try using redesigning the mail file to be based on the ibm 9 mail template and see if that works perhaps the are missing views in the other mail file design?
Subject: re: POP3 access?
Yes - user is in ACL as manager, and I am able to access mail file via iNotes using same credentials…
The error I am getting now is:
-ERR The system was unable to log [username] in. Maildrop (file mail[mailfile]) can not be located
or opened. Please contact your POP3 administrator.
Found some reference to that error in the forums and the need to re-add the user to the ACL. Tried that, but still nothing.
Subject: re: POP3 access?
inline images not working for some reason…
Subject: re: Things to try
Well a new db with the R9 mail template seemed to work.
Unfortunate - I really could have used the team features in that other database design.
Thanks both of you for your help!
Subject: ($POP3) view…
Well, I happen to have an old Teambox mail file here and looked at the design. There is no ($POP3) view, nor a ($POP3UIDL) view - both of which are in the Mail9 template.
You Might try adding those views as see if that will work!
Subject: Person document
Your person document specifies that the mail file as: Teambox\CRM.nsf, but the error that you listed previously states that the mail file (file mail[mailfile]) cannot be found.
I’m wondering - is that error message wording exact?
Is the Teambox directory off the Data directory? Well, i guess it must be if inotes works.
Perhaps POP3 is hardcoded to use the mail subdirectory? Can you try moving the mailbox to the mail subdirectory and see if that works?
Subject: ACL
Is the user listed in the ACL for the database?
edit - Also, can the user open the database in iNotes?
Subject: my guess
That it is missing a view. Look for obvious view like pop3 in the IBM version and put it into the teamview design
Subject: re: POP3 access?
Mark - the error wording was “anonymized” - and I missed fixing the path, and Teambox is off the data directory.
I moved the database to the mail directory, and no change. Same error, and still accessible through iNotes.
I could change the database design, but that would be my last resort - I would like to use the features in the Team mailbox
But unless anyone has any other ideas, I guess I might be there?
Is there a config setting that would give me more details on what is failing on the POP3 connection? I am not seeing anything in the log files.
For reference, I am able to access my own email file through a telnet POP3 connection
Subject: re: POP3 access?
This is the person document - I believe it should be OK?
We are using this mailbox so that our Sage CRM can receive emails - the mail-in database was created using the ALCTeamMailbox template (DominoTeamMailbox from OpenNTF.org)