Policy settings are not correct

HCL Domino Domino Forum
1

Specs: Solaris 10 running Domino 8.5 upgraded from 6.5.5 (all fix packs). Clients are Win XP Pro and are 6.5.1. After upgrade in August, everything was working fine. Suddenly yesterday, Desktop Policy settings were invoked on client that are not even specified in the policy itself.

All users woke up today to have the ‘Scan unread’ enabled, ‘Encrypt sent mail’ enabled, and ‘Always prompt when saving sent mail’ enabled. These are not the settings in the policy. They just up and changed.

Various attempts to correct the problem have been made, but the settings still stay the wrong way. This is extremely mysterious and frustrating.

Anyone with any answers? I ended up here → JYR's Space: Lotus R8 Desktop Policy Settings but the links are broken and go nowhere. Went here → http://www-01.ibm.com/support/docview.wss?rs=463&uid=swg27010353 and tried the fix listed by deleting policies in personal NAB and then tried to inherit the policy - the policy (renamed as part of a different attempt) makes it to the users nab, but still enables those settings incorrectly.

I’m dying here. JYR, Stan Rogers, Gregg Eldred, anyone who can help please contact or respond. jbelvedere@iapa.ca

Thanks in advance

James

2

Subject: i had that once

i deleted and recreated the Desktop Settings document to fix this issue.

  1. delete settings-document

  2. recreate settings-document

  3. have users take over default settings ( wait 10min or so)

  4. configure new document

3

Subject: I recreated all policy docs, no help

What I have found is that after recreating the policy I can then manually adjust the settings that aren’t getting pushed via policy, and then the policy keeps the correct ones in place. The only problem with that is I have 110 mobile users who are difficult to get a hold of to ensure they make the manual changes.

My greater concern is why these settings just flipped? I have had this running (8.5 server - 6.5 client) for a couple of months without issue.

Any urther insight is greatly appreciated.

James

4

Subject: Fix posted

Hello James,

There was a problem with the pubnames.ntf template in 8.X that caused a backwards compatibility problem with policies created with 6.X.  This has been fixed internally and it has also been posted here: http://www-01.ibm.com/support/docview.wss?rs=463&uid=swg21299046



Regards,

                  Mark