hi, we are having problems trying to send emails. The system only lets you send emails from some local IP’s. Can’t send to others, because of policy, but the policies are all inactive. Please, help.
Subject: policy problems, Only can send emails from some IP’s
If your use of the word “policy” refers to a console message “rejected for policy reasons,” this has nothing to do with policy docs. Any number of restrictions in the server’s configuration doc result in a message containing that phrase.
Are users using Notes clients, browsers, or POP clients? Are they in the network or connecting remotely?
Subject: policy problems, Only can send emails from some IP’s
I don’t remember seeing anything in policies about IP addresses. Policies are related to IDs/groups/etc. You may be having problems with filtering, routing, firewalls, server access, authentication, or other issues. What are the symptoms? Are users getting errors? What errors? Do they get the errors only when they are connected to the LAN? Only when dialing in? Are you see errors on the mail server in the log?