Policies not applying

HCL Domino Domino Forum
1

edit: re-entered into the 8.5 forum (didnt realise there was another one just for that), sorry about that.

Client 8.5 / Servers 6.5.6+8.0.2+8.5

we updated our policies, mostly the new mail ones, and locked a couple of settings, these wont apply at the client.

the policies came down, i can check the document properties fields and they match the values in the current polices - they just wont apply to the client.

i cleared the $DPLocked field from the CalendarProfile and they unlocked but the values still wont update from the policy

i also deleted all documents in the ($Policies) view and let them download again, values are correct but they still wont apply.

i’ve tried the above against a 6,5.6 server (current production), an 8.0 and 8.5 (test) servers by changing my home server both in my person document and location and it won’t update.

are there other fields/documents that should be cleared/deleted to get this to actually update?

i’ve tagged this as intermittent because occasionally the settings will update, just that when i make changes to the policy afterwards those changes then dont get applied.

2

Subject: you can try Policy Synopcis for selected user in your Administrator client

It’s may help you to understand problem.May be problem lies in police itself.

You can try to remove policy and create another, simple one and apply it for testing purpose. It can help you to understand if something wrong with that policy you created before.

Also you can send synopcis here.

3

Subject: more info

currently working with explicit policies for testing because i cant change the org ones without impact the entire company.

policy synopsis appears correct, except for one thing, set and prevent changes entries are not showing up as such in the synopsis.

the below is from a newly created policy with a just newly created mail settings, with only the soft deletion setting set to 48 hours and changed to set and not allow changes. as you can see there is no lock icon for that setting and even though it’s set to 48 hours the client will not update to that value. (ive deleted and recreated these policies countless times now to no avail)

Mail Settings:

AlwaysSetItems has the following values from settings document MailTest2 assigned in policy /TEST

RecallSenderUIEnabled

PolicyRecallCriteria

PolicyRecallCriteriaPeriod

Disclaim

DisclaimText

DisclaimType

DisclaimPosition

DisclaimLang

EnableCalOverlay

OtherUsersPicker

$DWAwidgetsVisible

$DWAcanCreateWidgets

$DWAQuickrEnabled

$DWACalOverlayEnabled

AutoProcessFromType$UP = 1 from MailTest2 assigned in policy /TEST

AutoProcessTypeDisabled$UP = 1 from MailTest2 assigned in policy /TEST

Comments has a value that is not printable set in MailTest2 assigned in policy /TEST

DONT_SET_STRING = Don’t set value from MailTest2 assigned in policy /TEST

DfltTxt = No default Welcome Page from MailTest2 assigned in policy /TEST

Disclaim = 0 from MailTest2 assigned in policy /TEST

DisclaimLang = 0 from MailTest2 assigned in policy /TEST

DisclaimPosition = 0 from MailTest2 assigned in policy /TEST

DisclaimText does not have a value set

DisclaimType = 0 from MailTest2 assigned in policy /TEST

EnableCalOverlay = 1 from MailTest2 assigned in policy /TEST

InboxTrimEnbld does not have a value set

MailRecallCritUnit does not have a value set

MaxRemDocs = 500 from MailTest2 assigned in policy /TEST

OtherUsersPicker does not have a value set

OtherUsersPicker$LO = 0 from MailTest2 assigned in policy /TEST

PolicyRecallCriteria does not have a value set

PolicyRecallCriteriaPeriod does not have a value set

RecallSenderUIEnabled does not have a value set

RtrDeliveryUseDSF = 0 from MailTest2 assigned in policy /TEST

SaveOptions = 1 from MailTest2 assigned in policy /TEST

SaveUnread does not have a value set

SoftDeleteExpireTime = 48 from MailTest2 assigned in policy /TEST

Type = PolicyMail from MailTest2 assigned in policy /TEST

dspMailRcllCritPeriodItem does not have a value set

gracedays does not have a value set

4

Subject: Run adminp to process mail policy

Try running the following on domino console

tell adminp process mailpolicy