PLEASE HELP! URGENT TO REMOVE this ERROR (48): couldn't access shared memory key 'IRIS$MEM$194$0$d.Lotus.Domino.Data' - (22) Invalid argument

HCL Domino Domino Forum
1

Please tell me how can to remove this error.I can’t use domino server because after 5-10 min it’s down

Started at: Tue Feb 05 14:05:52 2008

Ended at: Tue Feb 05 14:07:04 2008

Generated Messages:

INFO (0): Using PSAPI DLL

INFO (0): Using NSD profile C:\WINDOWS\notesnsd.ini

INFO (0): Found 18 Notes processes, matched 18

INFO (0): Using NSD profile nsd.ini

INFO (0): Starting Debugger

INFO (0): Walk mem for process nserver (b18)

INFO (0): Walk mem for process nevent (c04)

INFO (0): Walk mem for process nupdate (c90)

INFO (0): Walk mem for process nupdate (6a0)

INFO (0): Walk mem for process nReplica (d00)

INFO (0): Walk mem for process nRouter (9fc)

INFO (0): Walk mem for process nAMgr (e18)

INFO (0): Walk mem for process nAdminP (a68)

INFO (0): Walk mem for process nCalConn (fbc)

INFO (0): Walk mem for process nSched (af0)

INFO (0): Walk mem for process nHTTP (d98)

INFO (0): Walk mem for process nStats (e9c)

INFO (0): Walk mem for process nWeb (f40)

INFO (0): Walk mem for process nrunjava (aa4)

INFO (0): Walk mem for process InRouter (edc)

INFO (0): Walk mem for process nSMTP (93c)

INFO (0): Walk mem for process ndircat (ab4)

INFO (0): Walk mem for process nAMgr (e54)

INFO (0): terminated process [ nserver:0b18]

INFO (0): terminated process [ nevent:0c04]

INFO (0): terminated process [ nupdate:0c90]

INFO (0): terminated process [ nupdate:06a0]

INFO (0): terminated process [nReplica:0d00]

INFO (0): terminated process [ nRouter:09fc]

INFO (0): terminated process [ nAMgr:0e18]

ERROR (48): couldn’t access shared memory key ‘IRIS$MEM$194$0$d.Lotus.Domino.Data’ - (22) Invalid argument

ERROR (0): exception(0): thread cb0 got system exception: ACCESS_VIOLATION (3221225477)

In notes.ini:

ServerTasks=Update,Replica,Router,AMgr,AdminP,CalConn,Sched,Statlog,Stats,runjava ChangeMan,InRouter

ServerTasksAt1=Catalog,Design

ServerTasksAt2=UpdAll

ServerTasksAt3=Object Info -Full

ServerTasksAt5=Statlog

TCPIP=TCP,0,15,0,12320,

LAN0tcpip=NETBIOS,0,15,0,12320,

Thank you very much!

2

Subject: PLEASE HELP! URGENT TO REMOVE this ERROR (48): couldn’t access shared memory key ‘IRIS$MEM$194$0$d.Lotus.Domino.Data’ - (22) Invalid argument

Hi

when you say , it’s down. What do you mean, your server crashes?

If so, do you have any NSD files?

Post the FATAL THREAD section of the NSD files with the few lines under it

For example:

############################################################

FATAL THREAD 1/2 [ domdsm:107a8:67076]

FP=0x0012a34c, PC=0x60069a86, SP=0x0012a2f0, stksize=92

EAX=0x01a3088c, EBX=0x01a48650, ECX=0x0000bffe, EDX=0x01a325e6

ESI=0x00004000, EDI=0x0032ff78, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010206

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

@[ 1] 0x60069a86 nnotes._fdDelete@4+118 (4000,12a368,608770ef,4000)

@[ 2] 0x60069a0c nnotes._OSFileClose@4+12 (4000,12adc0,12a380,60872ea7)

@[ 3] 0x608770ef nnotes._sqloclose+15 (4000,12b59c,5010,0)

@[ 4] 0x60872ea7 nnotes._sqlpgclf+71 (12adc0,1aaa2cb,70,1aaa2f3)

@[ 5] 0x60885458 nnotes._sqlpgfdl+616 (12b9a4,1aaa2cb,41,12be44)

@[ 6] 0x60876a6f nnotes._sqlpgcdl+927 (12bf44,12b9a4,0,12be44).

Date

Topic

Frequently asked question - How to analyze Notes/Domino NSDs? (Jean-Yves Riverin)

JYR

3

Subject: RE: PLEASE HELP! URGENT TO REMOVE this ERROR (48): couldn’t access shared memory key ‘IRIS$MEM$194$0$d.Lotus.Domino.Data’ - (22) Invalid argument

############################################################

FATAL THREAD 1/4 [ nupdate:06a0: 3820]

FP=0x0012d448, PC=0xffffffff, SP=0x0012cfc8, stksize=1152

EAX=0x003c6790, EBX=0x054f00e4, ECX=0x003c7ee0, EDX=0x003c7ee0

ESI=0x00d7ca74, EDI=0x00010000, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010206

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

[ 1] 0xffffffff (3c6790,12d460,609c0e91,3c2200)

[ 2] 0x09152b5c kwad (3c6790,3c6790,0,12d50c)

[ 3] 0x091512ea kwad.kwAutoDet+414 (3c4150,3c6710,12d4f8,12d554)

[ 4] 0x091511ec kwad.kwAutoDet+160 (12d554,8f54b38,3c4150,12d554)

[ 5] 0x0910240f kvutil.KVSAAutoDetect+21 (3c6180,3c64b8,12d554,54f48cc)

@[ 6] 0x601db81b nnotes._FTCanKVFilter@4+299 (54f00e4,54f1567,54f00e4,0)

@[ 7] 0x601d83a2 nnotes.GetChar+4722 (54f4886,54f1567,54f00e4,54f1567)

@[ 8] 0x601d6dc4 nnotes._FTGetDocStream@8+2260 (d4,54f1567,0,54f15df)

@[ 9] 0x08df5b8e nFTGTR40._NotesStreamReadChar+190 (54f00e4,54f00e4,54f1567,0)

@[10] 0x601dc5cc nnotes._FTLexMatch@16+92 (54f15df,12e220,8df5ad0,54f00e4)

@[11] 0x08df62c5 nFTGTR40.FTGCreateIndex+933 (609e095c,54f00e4,c1772,c1772)

@[12] 0x08df38a6 nFTGTR40.CFTNoteIndexer::ProcessDoc+262 (d58938,54f00e4,12e45c,c1772)

@[13] 0x08df3176 nFTGTR40._FTGIndexIDProc@8+486 (54f1fd7,d58938,d58938,54f00e4)

@[14] 0x600f6532 nnotes._IDEnumerate@12+146 (1b14,8df2f90,54f00e4,54f0122)

@[15] 0x08df26c9 nFTGTR40._FTGIndex@16+4169 (d78e64,0,11dc,0)

@[16] 0x601d3426 nnotes._FTCallIndex@20+38 (12f3b8,d78e64,54f00e4,11dc)

@[17] 0x601d4078 nnotes._FTIndexExt@20+3128 (d4,11dc,0,12f4a8)

@[18] 0x601d42da nnotes._FTIndex@16+26 (d4,100,0,12f4a8)

@[19] 0x00402921 nupdate._UpdateFullTextIndex@12+337 (d4,1200f6,c000003,12fb8a)

@[20] 0x00402392 nupdate._UpdateCollections@36+1394 (12f5ec,c000003,0,0)

@[21] 0x004011c2 nupdate._PerformRequest@20+226 (1,c000003,0,0)

@[22] 0x00401ce5 nupdate._Update+1125 (3c23b4,4c5c3a44,7375746f,6d6f445c)

@[23] 0x00401094 nupdate._AddInMain@12+148 (400000,1,3c23b4,0)

@[24] 0x004070ff nupdate._NotesMain@8+47 (1,400000,0,0)

@[25] 0x00407206 nupdate._main+246 (0,0,0,1)

@[26] 0x00407126 nupdate._main+22 (1,313d88,312ac0,409000)

@[27] 0x0040776d nupdate._mainCRTStartup+227 (0,0,7ffd7000,0)

[28] 0x77e523e5 KERNEL32 (40768a,0,78746341,20)

############################################################

PASS 2 : FATAL THREAD with STACK FRAMES 1/4 [ nupdate:06a0: 3820]

FP=0012d448, PC=ffffffff, SP=0012cfc8, stksize=1152

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

---------- Top of the Stack ----------

   # 0012cfc8  091655f3 ffffffff 003c7ee0 0000021a  |.U.......~<.....|

   # 0012cfd8  00000076 0012cff0 00ffffff 00000000  |v...............|

   # 0012cfe8  00142170 00140000 003a0043 0044005c  |p!......C.:.\.D.|

   # 0012cff8  0043004f 004d0055 007e0045 005c0031  |O.C.U.M.E.~.1.\.|

   # 0012d008  00440041 0049004d 0049004e 0031007e  |A.D.M.I.N.I.~.1.|

   # 0012d018  004c005c 00430000 ffffffff 007e0040  |\.L...C.....@.~.|

   # 0012d028  0000009f 00000001 003c7794 006e005c  |.........w<.\.n.|

   # 0012d038  00740006 00730065 00350041 00410001  |..t.e.s.A.5...A.|

   # 0012d048  00330035 007e005c 00780065 00350074  |5.3.\.~.e.x.t.5.|

   # 0012d058  00360037 002e0036 004d0054 00000050  |7.6.6...T.M.P...|

   # 0012d068  00000000 00000000 00000000 00000000  |................|

   # 0012d078  00000000 00000000 00000000 00000000  |................|

   # 0012d088  00000000 00000000 00000000 00000000  |................|

   # 0012d098  00000000 00000000 00000000 00000000  |................|

   # 0012d0a8  00000000 00000000 00000000 00000000  |................|

   # 0012d0b8  00000000 00000000 00000000 00000000  |................|

   # 0012d0c8  00000000 00000000 00000000 00000000  |................|

   # 0012d0d8  00000000 00000000 00000000 00000000  |................|

   # 0012d0e8  00000000 00000000 00000000 00000000  |................|

   # 0012d0f8  00000000 00000000 00000000 00000000  |................|

   # 0012d108  00000000 00000000 00000000 00000000  |................|

   # 0012d118  00000000 00000000 00000000 00000000  |................|

   # 0012d128  00000000 00000000 00000000 00000000  |................|

   # 0012d138  00000000 00000000 00000000 00000000  |................|

   # 0012d148  00000000 00000000 00000000 00000000  |................|

   # 0012d158  00000000 00000000 00000000 00000000  |................|

   # 0012d168  00000000 0012d17c 00000001 7c8302b3  |....|..........||

   # 0012d178  00142168 0012d25c 7c82f9c1 00141378  |h!..\......|x...|

   # 0012d188  7c82f9dd 00000000 7c82f89b 00000000  |...|.......|....|

   # 0012d198  00000000 00000000 00000000 00000000  |................|

   # 0012d1a8  00000000 00000000 00000000 00000000  |................|

   # 0012d1b8  00001008 00000225 003c6ed8 0012d3ec  |....%....n<.....|

   # 0012d1c8  7c82fda6 7c82fb23 00000400 60badf70  |...|#..|....p..`|

   # 0012d1d8  003c6794 00000000 00000000 00000000  |.g<.............|

   # 0012d1e8  00000000 00000000 00000000 00000000  |................|

   # 0012d1f8  0012d214 0000bdbc 0012cf7c 00000000  |........|.......|

   # 0012d208  0012ffb0 7c82f680 7c830db0 ffffffff  |.......|...|....|

   # 0012d218  7c830da7 7c830f0f 00000001 0012d238  |...|...|....8...|

   # 0012d228  0012d2c0 003c7ed8 00000000 7ffdfc00  |.....~<.........|

   # 0012d238  00000228 00000008 0001c401 0012d18c  |(...............|

   # 0012d248  80100000 0012ffb0 003c6794 00000001  |.........g<.....|

   # 0012d258  0916acc8 00001200 00000000 00000001  |................|

   # 0012d268  00001000 00000040 00000001 00001000  |....@...........|

   # 0012d278  00000090 00000003 fffffffe 00000004  |................|

   # 0012d288  0000003e 00000000 ffffffff 00000000  |>...............|

   # 0012d298  00000000 00000000 00000000 00000000  |................|

   # 0012d2a8  00000000 00000000 00000000 00000000  |................|

   # 0012d2b8  00000000 00000000 00000000 00000000  |................|

   # 0012d2c8  00000000 00000000 00000000 00000000  |................|

   # 0012d2d8  00000000 00000000 00000000 00000000  |................|

   # 0012d2e8  00000000 00000000 00000000 00000000  |................|

   # 0012d2f8  00000000 00000000 00000000 00000000  |................|

   # 0012d308  00000000 00000000 00000000 00000000  |................|

   # 0012d318  00000000 00000000 00000000 00000000  |................|

   # 0012d328  00000000 00000000 00000000 00000000  |................|

   # 0012d338  00000000 00000000 00000000 00000000  |................|

   # 0012d348  00000000 00000000 00000000 00000000  |................|

   # 0012d358  00000000 00000000 00000000 00000000  |................|

   # 0012d368  00000000 00000000 00000000 00000000  |................|

   # 0012d378  00000000 00000000 00000000 00000000  |................|

   # 0012d388  00000000 00000000 00000000 00000000  |................|

   # 0012d398  00000000 00000000 00000000 00000000  |................|

   # 0012d3a8  00000000 00000000 00000000 00000000  |................|

   # 0012d3b8  00000000 00000000 00000000 00000000  |................|

   # 0012d3c8  00000000 00000000 00000000 00000000  |................|

   # 0012d3d8  00000000 00000000 00000000 00000000  |................|

   # 0012d3e8  00000000 00000000 00000000 00000000  |................|

   # 0012d3f8  00000000 00000000 00000000 00000000  |................|

   # 0012d408  00000000 00000000 00000000 00000000  |................|

   # 0012d418  00000000 00000000 00000000 00000000  |................|

   # 0012d428  00000000 00000000 00000000 00000000  |................|

   # 0012d438  00000000 00000000 003c7ee0 000a0000  |.........~<.....|

It’s ok?

Thank you very much for your support!

4

Subject: RE: PLEASE HELP! URGENT TO REMOVE this ERROR (48): couldn’t access shared memory key ‘IRIS$MEM$194$0$d.Lotus.Domino.Data’ - (22) Invalid argument

Hi,

it seems to be a NON-Notes process because you don’t have the @ in front of the lines

############################################################

FATAL THREAD 1/4 [ nupdate:06a0: 3820]

FP=0x0012d448, PC=0xffffffff, SP=0x0012cfc8, stksize=1152

EAX=0x003c6790, EBX=0x054f00e4, ECX=0x003c7ee0, EDX=0x003c7ee0

ESI=0x00d7ca74, EDI=0x00010000, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010206

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

[ 1] 0xffffffff (3c6790,12d460,609c0e91,3c2200)

[ 2] 0x09152b5c kwad (3c6790,3c6790,0,12d50c)

[ 3] 0x091512ea kwad.kwAutoDet+414 (3c4150,3c6710,12d4f8,12d554)

[ 4] 0x091511ec kwad.kwAutoDet+160 (12d554,8f54b38,3c4150,12d554)

[ 5] 0x0910240f kvutil.KVSAAutoDetect+21 (3c6180,3c64b8,12d554,54f48cc)

@[ 6] 0x601db81b nnotes._FTCanKVFilter@4+299 (54f00e4,54f1567,54f00e4,0)

@[ 7] 0x601d83a2 nnotes.GetChar+4722 (54f4886,54f1567,54f00e4,54f1567)

@[ 8] 0x601d6dc4 nnotes._FTGetDocStream@8+2260 (d4,54f1567,0,54f15df)

5

Subject: RE: PLEASE HELP! URGENT TO REMOVE this ERROR (48): couldn’t access shared memory key ‘IRIS$MEM$194$0$d.Lotus.Domino.Data’ - (22) Invalid argument

may be it’s same problem?

http://www-1.ibm.com/support/docview.wss?uid=swg21208819

6

Subject: RE: PLEASE HELP! URGENT TO REMOVE this ERROR (48): couldn’t access shared memory key ‘IRIS$MEM$194$0$d.Lotus.Domino.Data’ - (22) Invalid argument

Yes, it looks like you have an exact match.

You should call IBM support immediately to find out the status of the fix. They may also be able to analyze the NSD for you to determine the exact database that is causing the error, so you can disable the full-text index in it temporarily.

7

Subject: RE: PLEASE HELP! URGENT TO REMOVE this ERROR (48): couldn’t access shared memory key ‘IRIS$MEM$194$0$d.Lotus.Domino.Data’ - (22) Invalid argument

Thank you very much!

Now it’s run. It was from full-text index.

Thank you!