Hi Guys,
Has anyone come across statistics misreporting the number of dead messages (MAIL.Dead) in the mail.boxes? At the moment “sh mail.dead” report 253 such messages, but I’ll be darn if I can see them in the mail.boxes (we have two mail1.box and mail2.box).
Before anyone points me to existing forum threads, I’ve seen this one already and our -default access- ACE is depositor.
And none of the hidden views in the mail.boxes appear contain any hidden messages.
TIA
Subject: Phantom dead messages in mail.boxes
Have you tried rebuilding the view indexes? ctrl shift F9
Subject: RE: Phantom dead messages in mail.boxes
Hi Mark - it didn’t work, I even ran a tell router compact.
Subject: RE: Phantom dead messages in mail.boxes
I’ve had the same problem for two weeks. The only thing I could do is manually stop and restart the mail router to clear out messages showing as dead in the administrator client. A call to lotus support yielded some info that required follow up with Trend Scanmail. A check of the notes.ini showed an incorrect setting in the scanmail settings - a known cause of the behavior I was seeing. If you use Trend Micro ScanMail, you may wish to check with them.