I have one user who I had to recreate their person document, but reused their existing mail file and id file.
When I view her person document, the Certificates tab shows nothing for Notes or Internet Certificates. And under the Administration tab there’s no client build information (notes software release data) and she’s an R8.01 client.
What do I have to do to capture this information to populate the missing data?
Thanks!
Subject: Must reregister
You have to re-register the person and generate a new Notes ID file. You don’t have to create a new mail file; when registering, specify no mail. Then edit the Person document (which the registration process will update) to restore the mail settings (mail server, mail database, etc.).
Subject: Thanks Lawrence (eom)
Subject: NO, don’t re-register.
You don’t need to re-register the user if you have the ID file and a known password. The certificate in the person doc is the public key for that user (used to encrypt messages being sent to them) and it can be obtained from the ID file itself to be added back to your recreated person doc. If you re-register, the user will be unable to open any previously encrypted messages they have in their mailfile, either receieved or possible all saved (if they were using that setting).
Using the ID file, go to File | Security |User Security (enter password) and click on the vertical tab Your Identify and then the subtab Your Certificates. Click on the Other Actions dropdown button on the right hand side and select Mail,Copy Certificate (Public Key). Either mail it to you (the admin) or copy to the clipboard to paste it into the person doc (if you’ve given that ID rights to edit that person doc). Paste the key into the Notes Certified Public Key field.
Subject: Thanks Jerry
After I thought about it I became hesitant to implement Lawrence’s suggestion for the reason (encrypted docs) you mentioned. I did do the File | Security |User Security (enter password) and click on the vertical tab Your Identify and then the subtab Your Certificates and imported the notes certificates, and found that wasn’t the solution.
I’ll try the Mail, Copy Certificate option.
Thanks for the heads up!
Subject: One More Question
Once I paste the key data, is the rest of the certificate data, such as the Primary Key Identifier, International Key Identifier, Current Key Strength fields etc. all updated automatically?
Subject: It is updated automatically
when the key data is pasted into the person doc.
Subject: Right; and the client version level, etc.
is updated as well after the client has connected to the server.