I am constantly losing mail, which fails to hit the Inbox, but is there either in the All Documents view, or in a few cases only visible in the Mail Threads view. This is happening with POP3 mail - I can’t comment on local mail since I don’t get any.
What’s going on?
Subject: persistently disappearing incoming mail
I too have a user who is experiencing this, we are on 6.5, W2K. I will post whatever I discover.
Subject: RE: persistently disappearing incoming mail
I am dealing with this at least five times a day.I used:
Run fixup -f
Run compact -i -c -d -K (ignore errors, copy-style, delete view indexes, set large UNK table bit)
Run updall -R
Based on technote 1117045 and this will fix the problem.
Subject: Works great but where’d you find the draft technote
I couldn’t find the technote anywere so I asked a Loti if they could locate it for me and sure enough it does exist although in a draft state. Did you find it in some repository that I neglected to look in?
Thanks!
Rob
Subject: RE: persistently disappearing incoming mail
We have also had a similar problem where the user has created another inbox folder, or a subfolder below the existing (eg. Inbox\Important). Try deleting the ($Inbox) folder and rename any user folders that start with the word Inbox, then reapply the template.
HTH
Subject: RE: persistently disappearing incoming mail
Bryan, I am not able to track down that technote. Are you sure that is the correct #?
Subject: RE: persistently disappearing incoming mail
getting same problem, and have tried the instructions in the technote…
fix seems to be for now…fixup/compact…