Password recovery process

Hello,

I’m totally in doubt of the recovery process, not only the “accept recovery information” problem posted previously. I had set up two people to handle lost passwords, and at least one is needed. When I try to get authorization, Notes prompts me to enter password of any one responsible administrator. When I enter my password (I am the administrator), Notes replies “invalid password”. I just don’t know what’s wrong.

Thank you.

Gary

Subject: Password recovery process

This happened to me, and it turned out that the ID I was trying to use had expired certificates on the server. It seems to authenticate against the server rather than against your local Id.