Parts of received mail not visible/do not get forwarded from DWA

Hello,

we seem to have a serious problem with some emails behaving very strangely in DWA. Some are partially invisible, some are visible but parts get lost when forwarding. As far as I can tell all are sent from MS Outlook and (apparently) Word was used as mail text editor.

Here is how the mail looks in DWA:

http://docs.google.com/File?id=dsxs3vr_20czbk6jcm

and here is how it should look - Webmail works OK in this respect:

http://docs.google.com/File?id=dsxs3vr_22ffdvgtfv

and this is how it looks in client:

http://docs.google.com/File?id=dsxs3vr_24hrnf3cw9

and here is (part) of the source. Note that the mail body is not displayed in DWA up until the yellow marked part.

http://docs.google.com/File?id=dsxs3vr_25g6sgvzxs

I hi lighted the interesting part about text/rtf conversion. All problematic mails are Multipart / alternative and the second (HTML) part uses DIVs and SPANs heavily.

Any idea anybody? I have already contacted our supplier but still…

Has anybody noticed this?

Thanks

Josef Prusa

P.S.: here are all those images in one place:

http://docs.google.com/Doc?id=dsxs3vr_19cdcwkkf9