We have had a couple of users here that keep having the same issue. As with most databases they are lengthy and you have to scroll through alot to get to what you want. The issue they are having is that no matter where they are it will jump back to the top of the document/database. I actually have the same issue and I am not sure how to even begin. This has happened to me in my Mail database and a few other databases so it’s not dependent on one. For some others it never does it. also, when this happens it doesn’t matter if i am using the mouse and keyboard or not. sometimes when i am reading and not touching anything it does it. Which makes taking a TLCC class very frustrating. Would anyone have an idea of what might be causing it or even where to start?
Subject: A couple ideas from a commiserator
There’s a design feature that can trigger this behavior, it’s in the view design infobox in the second tab. “On Refresh” can force a refresh back to the top row. On active databases it can be very annoying, because Notes can detect the document change, and =pop=, you’re back at the top.
Another tougher issue to deal with happens more commonly in complicated views. It can happen when your view is set “On Refresh” to automatically refresh the view. This feature refreshes the view from the current position. But. If the current view position is on a category or document that Notes can’t find any more … you guessed it … you’ll jump back to the top of the view.
Simplest solution is for “On Refresh” to “display icon” . That way the view doesn’t refresh, you don’t get a “jolt” out of it pushing you back to the top, and the view tries to hold you at your current position 'til you start moving around … which is normally what you want. The downside – your view won’t show you “latest & greatest” immediately when it happens.
Finally – and I mention it only for completeness – there are situations where Notes loses its position in the view via an ancient bug. No one I know gets exactly why this happens. It normally occurs when you’ve set the view to display 2-9 lines for each row, and you’re Paging Up. And Notes just loses it, landing you at the top of the view. Again, this one is mysterious, and it’s related to the PageUp code trying to find the “right” position in the view. However, I’ve seen it happen in C API code as well, moving bottom-to-top. So I know it’s deeply embedded. And I know it’s been here since R4. This one, I don’t have a solution for.
Subject: A couple ideas from a commiserator
Subject: A couple ideas from a commiserator