Outbound SMTP mime questions

Morning all,

I am trying to work out a strange problem. We have one person who is having problems reading mail when a reply email is sent but not when a new email is sent.

He is using send mail with a PHP web front end (AiroMail). He is getting a big chunk of characters which I am guessing is the converted text.

My set is Domino R6

Standard webmail template

Message Content is set to “from Notes to Plain Text”

Does anyone have any suggestions?

Would changing the Message Content have any pos. effect?

Thanks

Subject: Outbound SMTP mime questions

Just a guess but are you sending replies as UTF-8 (Unicode)? Could be some strange characters in his emails to you and “reply with history” would do this if your user preferences say to use Unicode for Multilingual Internet mail.

File / Preferences / User preferences / Mail / Internet

Does it say “Use Unicode (UTF-8)” under “Multilingual Internet mail”?

HTH

Chris Linfoot

Subject: RE: Outbound SMTP mime questions

Thanks for your comments. It is currently set to UTF-8 (Unicode).

Strange thing is it is not just when I reply but also if I forward a message to him.

Subject: RE: Outbound SMTP mime questions

Well there’s your answer. It is not possible to send UTF-8 as unencoded plain text so it is sent base64 encoded. Your recipient is seeing the undecoded bas64 because his MUA doesn’t understand UTF-8. Force Notes to send plain text - “Use Best Match” - and this problem should go away.

Subject: RE: Outbound SMTP mime questions

I will try that and see what happens.