Awhile back our company changed the domain of our email addresses. However, we kept the old domain as the hostname of our servers. In other words, our email addresses are ASmith@newdomain.com, but the hostname of the Notes server is mail.olddomain.com. We accept email sent to the old domain but want the new domain to be the one that people see when mail is sent out.
When we changed our email addresses I used an agent to change the Internet addresses on the person documents in the NAB on the mail server. In the vast majority of cases people’s local NABs updated and outbound email is using the correct (new) domain.
However, it seems that there are a couple of people whose local NABs didn’t update for whatever reason, so email sent from these people is still using the old Internet address. I have no idea how widespread the problem is or exactly who it is affecting, so I need some sort of automatic way to either update people’s local NABs or have the router convert the Internet address on the message to the correct one. I cannot depend on users to do any updating of their local NABs themselves so if there is a way to change the address, it has to be something automatic.
So my question is this - what setting do I use (in a global domain doc, config doc, policy/settings doc, or whatever) to change a previously populated Internet address to a DIFFERENT Internet address for an outbound email message?
Currently my config document is set to “Lookup Internet address for all Notes addresses when Internet address is not defined in document=Enabled” and exhaustive lookups (right below) is set to Disabled. Internet Address Conversion on the Conversion tab of the Global Domain doc is set to Disabled … but since I have the setting enabled on the config doc, that shouldn’t matter. Either way, from what I can tell these settings only apply if there is not ALREADY an Internet address specified on the outgoing message. How do I get it to CHANGE the one that’s already specified?
Thanks!