Out of Office problem

HCL Domino Domino Forum
1

Hi everyone,

I’ve got a user who works within a client’s environment. She uses the Social Edition of Notes with an email account within the client’s domain, but interacts with staff from our organisation daily and has an email account within our domain that is set to forward all messages to the external account. The user is a member of several email groups on our company mail server.

The user has reported that if she enables her out of office auto-responder in Notes, that several out of office messages are sent (without an incoming trigger email) to the three or four groups. Because of this she is reluctant to use her out of office.

I could try talking to the other organisation, but that are large and our attempts at holding effective and meaningful dialogue with their IT people in the past have been somewhat painful.

Any help or suggestions will be most welcome!

Thanks

2

Subject: Technote available

Please find below the technote details, which seems to have similar issue described.

Lotus Software Knowledge Base Document

Title: Why did I receive an out of office notification from someone I did not email directly?
Doc #: 1204211
URL: http://www.ibm.com/support/docview.wss?uid=swg21204211 http://www.ibm.com/support/docview.wss?uid=swg21204211.

Please let us know if it is helpful.

3

Subject: Followup

Please let us know if technote details could help you in resolving the issue.

4

Subject: I also received an out of office notification from someone

I’m currently facing this issue- everyday. I belived i have never sent mail to such person and no forward mail .