Out Of Office not sending mail

Hi I have a user using notes 6.5.4 and has a notes template R6, but it the user activates their Out of Office anyone who sends them a mail while out of office is activated would not receive the Out of Office message from the mailbox . I have checked the preferences under Tools - Preferences and the correct name is there. I have also replaced the design any suggestions to why this would happen??

Regards

Noel S

Subject: Out Of Office not sending mail

Hi…

Try this:

Subject: Out Of Office not sending mail

Hi,

Had same problem.

From console “sh config mailserver”

the answer should be like:

MAILSERVER=CN=Server01/O=MyOrg/C=NO

My problem was a IP/DNS problem.

Fixed by notes.ini

TCPIP_TcpipAddress=0,199.202.9.12

or

hosts file:

199.202.9.12 Server01.MyLAN.myorg.no

or

Server document:

Fully qualified Internet host name : Server01.MyLAN.myorg.no

and

Ports - Notes Network Ports - Net Address : Server01.MyLAN.myorg.no

or

get Your network/DNS system updated.

Regards

Mov V. Hansen

Subject: RE: Out Of Office not sending mail

Hi Had a go at both suggestions but still not working, any suggestions.

Regards

Noel Simon

Subject: Out Of Office not sending mail

Could be a number of things, Is the agent enabled and showing on the server?

If all yes then it could be a corrupt profile, check out this link:

http://www-1.ibm.com/support/docview.wss?rs=0&uid=swg21206911

Subject: RE: Out Of Office not sending mail

Thanks S Kennett that worked

Subject: Out Of Office not sending mail

How often is the OOON set to run? Is the person checking their email even though their OOON is enabled? If so, the sender won’t get notified.