Hello,How to edit the out of office agent schedule in the Domino server? I would like the agent to send the reply as soon as a message is delivered to user who has the agent turned on.
Now the auto reply is scheduled to some unknown time so users might have to wait the reply for 5 or 6 hours for example.
Thanks
-Miquel
Subject: Out of office agent
Hi,
the agent is running on a schedule (which you can see in the agent when opening it in the designer).
To verify what agents are scheduled on the server do a “tell amgr sched” in the server console. Alternative check the Server->Status->Schedules->Agents in the Administrator client.
//Kjeld
Subject: RE: Out of office agent
Thanks Kjell!
I can see 3 agents on a 360 minutes interval so I suppose that the default in 360. I haven’t changed this setting since installation.
-Miquel
Subject: RE: Out of office agent
Uh,uh. the OOO agent runs at around 1am every day on the server. So, if you enable it at 1pm you’ll have to wait 12 hours, regardless of the interval of scheduled agents. See the agent FAQ for more details.
Subject: RE: Out of office agent
OOO runs out every 4 hours by default starting in release 6 (not 1 am).
Details on how to customize the agent are in the Agent FAQ (look under forum FAQs).
Subject: RE: Out of office agent
Well technically the OOO agent runs when it is configured to run. I agree the 6 hour interval is too long for most businesses. However immediate response shouldn’t be needed either. When people are in the office, do they respond immediately to all email? I don’t think so. I find a one hour or two hour interval works pretty well, and clobbers server resources less than immediate response.
As to the OOO agent running at 1 AM, are you reffering to the Agent Manager function to Refresh Agent Cache when AMGR polls db’s to find and schedules agents to run for the upcoming day?
Subject: RE: Out of office agent
Nope. What I’m referring to is this
At my place it runs at 4.00am, don’t know why, though.
Subject: RE: Out of office agent
The article you linked to describes how the OOO agent works in Notes 4.5. There have been many changes since then…
Subject: RE: Out of office agent
Sure, but at least in our environment, there’s no change regarding frequency. It fires once a day at 4.00am.