Hi there,
One of our users is trying to clean up his mail file.
From the all document view he is trying to discover the folder of a document and gets a message “the document does not exist in any folder” … any idea why ? i could move this to a test folder and then it showed the name of the test folder …
He may be having quite a few of these types of docs and now in order to save time he is asking me to create a view where these docs could be moved so later on he could decide whether he wants to keep them or delete …
I told him we don’t really meddle with the mail template, but he insists and says this is for temp use and the view could be deleted once he is done …
Any idea how to get around this without touching the template? so far i have not done any troubleshooting (was thinking on the lines of refresh views, template design replace, Shift+F9, delete cache.ndk) … but thought to check in the forum first …
Thanks for any help !