Open bookmark causes client freeze

we recently upgraded to 8.5.1 and one of our user’s notes client is now freezing when trying to acces a folder in his bookmarks.

Most of the bookmarks are working fine, but there seems to be a problem with one of the folders. everytime the folder has been clicked, the client freezes and mostly crashes.

i ran fixup on the bookmark.nsf and tried it on a different machine, same result. it’s the “Favourite Bookmarks” folder. user is roaming-user.

thanks for any suggestions!

Subject: Try that

We have had issues like that, except that Notes would freeze on startup once the bookmark/workspace had openened.

We de-activated the option to re-open all windows as they were when notes was closed and then it worked. It is in Preferences - Windows and Themes.

I am not sure this will be the solution, as your problem seems a bit different, but maybe.

Subject: thanks for your hint

… but the problem remains :wink:

when i click on the bookmark-folder, i just get this nice little box:

http://www.abload.de/img/bookmark_emptya8lh.gif

before the client freezes.

any more ideas? thank you!

Subject: looking for information on this website

The notes client is opening this website because somewhere in his ‘memory’ he thinks he has to go back there

Maybe find the Db/document that is looking for this website and temporarily remove it, maybe it won’t hang again and by next exit this reference will not be saved into memory again - and won’t be called at next start ?

cjost@trace.ch

www.trace.ch