OOO is sending message after every email is received

I’m having an issue with OOO sending messages to everyone I receive emails from…sender A emails me and gets the OOO message and because I’m such a dedicated employee if I reply to sender A and they then also respond, they get another OOO message. I thought it was only supposed to send it once per recipient during the OOO duration?

Our servers are 8.5.2, client is 8.5.2 and the OOO is set to Service in the configuration documents…am I missing something?

Thanks in advance!

Subject: OOO agent properties

It sounds like the agent properties may have gotten changed from On Schedule to On Event → Before New Mail Arrives or After New Mail Arrives. I’d check that first.

Subject: Thanks…

It had been changed on the template…changing it back and hopefully that will do it. Thanks for the info!!

Subject: switch to OOS

you should switch from the OOA to the OOS, much better processing.

Subject: OOA to OOS

We are using OOS in lotus notes, but in webmail, is it possible to use OOS?

Thanks.

Subject: yes, it works from either client