OOO agent enabled but not running

HCL Domino Domino Forum
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Yet another OOO post!

I have auser that had ooo issues, so I upgraded his client and database to match the Domino Server at 7.02. This did not resolve the issue.

I verified the user had ooo agent enabled using the Designer tool and looking at the status of the shared agent.

When I look at the Admin tool, Server tab | Status, and look under Schedules | Agents, I do not see this users ooo agent as active. I verified the ooo scedule and set it for 15 minutes.

Any ideas why the sched is not running his agent?

2

Subject: OOO agent enabled but not running

Maybe this will help:

http://www.ns-tech.com/blog/geldred.nsf/d6plinks/GELD-6R84BZ

Gregg

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Subject: RE: OOO agent enabled but not running

Thanks Gregg, but no luck. The switch was not selected. I toggled it anyway (Domino thing). When I do the tell amgr sched command, the users agent is not listed. Any other ideas?

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Subject: RE: OOO agent enabled but not running

Well . . . did you look at the Agent FAQ? These links may be of some interest:

And:

HTH.

Gregg

5

Subject: OOO agent enabled but not running

Resolved my issue.

I found that when I exited the agent in designer, I received the following error message “unable to determine the schedule for the agent manager”.

I discovered that in my agent properties schedule options, I was referenceing a server to run the agent on. The syntax was “server.domain.com”. When I changed the server name to the Domino hierarchal name “mail/ou/o” the agent started in the schedular.

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Subject: RE: OOO agent enabled but not running

Thank you for posting the solution.