@Chloe Muwwvy Please try disabling HTTP Public key pinning ( enabled by default and pinned to konycloud. )
Follow the below steps to disable it.
- delete line networktrustconfig = Allow Pinned In file <VisualizerWorkSpace>/konymobilebanking/androidbuild.properties. This will disable Pinning for android.
- change "KonyHTTPPublicKeyPinning":true to "KonyHTTPPublicKeyPinning":false in file konymobilebanking/resources/mobile/native/iphone/infoplist_configuration.json
- After this changes, open the project in Visualizer and recheck that HTTP pinning is disabled by navigating
- Project Settings->Native->iPhone/iPad/Watch Tab . In section "Platform Settings" value of Kony HTTP Public Key Pinning should be false..
- Project Settings->Native->Android, Verify that "Network Trust Config" is set to None.