Objects for product 5733LD9 option 11 release *FIRST not restored

HCL Domino Domino Forum
1

We’re upgrading from 8.5.3 to 9.0.1. I was able to use the RSTLICPGM for QNOTES and QNOTESAP but not QNOTESRL. I get the following after accepting the license agreement. Any ideas? Objects for product 5733LD9 option 11 release *FIRST not restored. I have checked to ensure that no hotfixes or interim fixes are installed. The subsystem was stopped and there doesn’t appear to be any locks.

2

Subject: Joblog

Check your joblog - the reason for the failure should be listed there.

Make sure that you don’t have the domino libraries in your library list, that will usually cause a lock situation and an install/upgrade will fail.

3

Subject: Install fail on QNOTESRL

You may want to check this document for proper installation procedure.
http://www.ibm.com/support/docview.wss?uid=swg21621247 http://www.ibm.com/support/docview.wss?uid=swg21621247

If you did the proper procedure and it is still failing , you may want to consult with
IBM Technical Support and create a new PMR.

Thanks,

4

Subject: Objects for product 5733LD9 option 11 release *FIRST not restored. (Solved)

I found the issue. The environment variable for install type is only set temporarily. I must have logged off and the value was cleared. I added back (same session) and all is well. Have a great day. Thanks for your assistance.

5

Subject: How to check Job log when this error occurs

When you see this error at the bottom of your screen, put the cursor on the message and press F1, then F10=Display Messages in job log.

You may need to PAGE UP to see the error which caused RSTLICPGM to fail.

The most common causes are:

  1. WRKDOMSVR command is in use => Error states “Cannot allocate object QGNNINDS”
    Exit the panel and try again.
    Use the command WRKOBJLCK OBJ(QSYS/QGNNINDS) OBJTYPE(*PNLGRP) to see if anyone else is using the command.

  2. Environment variable is not set. Run one of the following commands to define this variable:

ADDENVVAR ENVVAR(DOMINO_INSTALL_TYPE) VALUE(‘0’) REPLACE(*YES) <— Messaging
ADDENVVAR ENVVAR(DOMINO_INSTALL_TYPE) VALUE(‘1’) REPLACE(*YES) <— Utility
ADDENVVAR ENVVAR(DOMINO_INSTALL_TYPE) VALUE(‘2’) REPLACE(*YES) <— Enterprise