NSD-Urgent

I access the Lotus Notes and Lotus Domino daily and a popup appears atleast thrice “NSD is running”.It doesnt allow to do anything and i have to click on Ok which shuts down Lotus completely.

The FATAL THREAD section of the NSD files with the few lines under it are as posted below -

############################################################

FATAL THREAD 1/10 [ NLNOTES:0d28:0b10]

FP=0x0013f300, PC=0x613e3ff5, SP=0x0013f08c, stksize=628

EAX=0x000006a9, EBX=0x067c64f4, ECX=0x000006a9, EDX=0x00000024

ESI=0x0013f66c, EDI=0x002a067e, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010246

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

Thank you in advance and please let me know if you would require any other information from my end.

Subject: NSD-Urgent

HI

There is going to be more information needed from the NSD. The information here shows what was the cause but the information on what caused the NLNOTES crash.

This is the continuation of another call

http://www-10.lotus.com/ldd/nd6forum.nsf/DateAllThreadedweb/0a4054ac017fff4a852575220035e974?OpenDocument

Did you manage to recreate the items that I said should be the first thing done?

This would mean that you are running on a clean Notes install with all possible cached issues removed. If your client then crashes it is likely to be something else.

Are you doing anything at the time of the crash… ie an hoursly index? does your machine’s disk drive get loader at this time? or the light on the front of your machine does it flash faster or just stay on?

All this information will help us to help you.

Subject: RE: NSD-Urgent

Like Nathan said, we need more infos

Date

Topic

2008-12-17

RE: NSD

JYR