NSD Running hangs client

User gets NSD is running on a Citrix system hangs the machine completely, the NSD does not appear until the user types in to the body field of a new email. He can type in the address & subject fields & receive emails OK the problem arises when sending.Done all the normal stuff new

names.nsf

desktop.ndk

notes.ini

bookmark.nsf

ETC but it still occurs any ideas

Thanks in advance

Subject: NSD Running hangs client

Maybe, it can help

http://www-1.ibm.com/support/docview.wss?rs=899&context=SSKTVH&context=SSKTK9&context=SSKTKX&context=SSKTM2&context=SSKTMJ&context=SSKTPQ&context=SSKTPA&context=SS5LUA&context=SSMT72&context=SSKTR9&context=SSKU24&context=SSKTTW&context=SSKTUB&context=SSKTWB&context=SSKTWP&context=SSKTX4&context=SSKTXQ&context=SSKTYF&context=SSYSVG&context=SSKTZ5&context=SSKTZF&context=SSZHFR&context=SS6JT7&context=SS6PC5&context=SS6JUL&context=SS6JVW&context=SSFLMV&context=SSKTL5&q1=NSD&uid=swg27003599&loc=en_US&cs=utf-8&lang=en+en