NSD opening "some" attachments

HCL Domino Domino Forum
1

I have several of my users complaining that they cannot open attachments. I am currently checking to see if the attachments are coming from one source. However, the interesting thing is, if they forward the email to another Notes user within my company, they are able to open the attachments without any problems. Any ideas?

2

Subject: NSD opening “some” attachments.

Look in the NSD file for the FATAL THREAD section and post it here

JYR

3

Subject: RE: NSD opening “some” attachments.

############################################################### FATAL THREAD 1/12 [ NLNOTES:2408: 8372]

FP=0x0013f174, PC=0x618f8565, SP=0x0013f024, stksize=336

EAX=0x0013f038, EBX=0x06f948f4, ECX=0x0000130c, EDX=0x0013f038

ESI=0x05f55d00, EDI=0x05f55baa, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010206

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

@[ 1] 0x618f8565 nnotesws.@FieldRefreshSTStatus@8+325 (0,0,66fa0f4,0)

@[ 2] 0x618f83d6 nnotesws.@DocRefreshSTStatus@16+294 (0,0,1c0636,66fa0f4)

@[ 3] 0x6183a55f nnotesws.@DocWindowsMessage@24+17775 (0,0,13f430,13f424)

@[ 4] 0x6180c8c2 nnotesws._DocRichTextWndProc@16+258 (66fa0f4,849,0,0)

[ 5] 0x77d48734 USER32 (6180c7c0,1c0636,849,0)

[ 6] 0x77d48816 USER32 (0,6180c7c0,1c0636,849)

[ 7] 0x77d4c63f USER32 (6180c7c0,1c0636,849,0)

[ 8] 0x77d4c665 USER32 (6180c7c0,1c0636,849,0)

[ 9] 0x5d0a83b1 COMCTL32 (1c0636,849,0,0)

[10] 0x5d0a8582 COMCTL32 (584e888,1c0636,849,0)

[11] 0x5d0a8537 COMCTL32 (1c0636,849,0,0)

[12] 0x5d0cff87 COMCTL32 (1c0636,849,0,0)

[13] 0x5d0a8582 COMCTL32 (584e888,1c0636,849,0)

[14] 0x5d0a860e COMCTL32 (1c0636,849,0,0)

[15] 0x77d48734 USER32 (5d0a85cd,1c0636,849,0)

[16] 0x77d48816 USER32 (0,5d0a85cd,1c0636,849)

[17] 0x77d489cd USER32 (13f7c0,0,13f7e0,611960d3)

[18] 0x77d48a10 USER32 (13f7c0,61195df0,61180000,1)

@[19] 0x611960d3 nnotesws._NEMMainLoop@4+739 (401000,12f0cc,152384,0)

@[20] 0x0040156d NLNOTES._WinMain@16+1389 (400000,0,152384,1)

@[21] 0x00401dfa NLNOTES._WinMainCRTStartup+308 (12f0cc,7c90ee18,7ffdf000,c02d7fdc)

[22] 0x7c816d4f KERNEL32 (401cc6,0,78746341,20)