NSD Error when migrating from Exchange to Notes

HCL Domino Domino Forum
1

I am running Notes 6.52 and my client crashes everytime I try to migrate a user from Exchnage 5.5 to Notes. I was able to migrate some users, but the last two I have tried have crashed. I am not sure which parts of the NSD log file are important. The whole file is too large to post so I have copied what I believe are the relavent parts:

############################################################

thread 1/13: [ NLNOTES:0890:0b10]

FP=00139124, PC=7ffe0304, SP=001390c0, stkbase=00040000, stksize=466944

############################################################

[ 1] 0x7ffe0304 +2146071000 (840,36ee80,0,601a2353)

[ 2] 0x77e7ac21 KERNEL32.WaitForSingleObject+15 (1398bc,200,0,c0000005)

@[ 3] 0x601a12e4 nnotes._OSFaultCleanup@12+1060 (0,0,0,13a268)

@[ 4] 0x601ab347 nnotes._OSNTUnhandledExceptionFilter@4+183 (13a268,0,77e93120,13a268)

[ 5] 0x7c35f0c3 MSVCR71.__unDNameEx+1892 (13a268,4021a0,0,13ffb0)

[ 6] 0x77c313c8 msvcrt._XcptFilter+351 (0,13a268,77c33efb,13a270)

@[ 7] 0x00401e15 NLNOTES._WinMainCRTStartup+335 (77f8e3c3,9,7ffdf000,ee76dcf0)

[ 8] 0x77e814c7 KERNEL32.GetCurrentDirectoryW+68 (401cc6,0,78746341,20)

############################################################

FATAL THREAD 1/13 [ NLNOTES:0890:0b10]

FP=0x0013a648, PC=0x77c42fc6, SP=0x0013a640, stksize=8

EAX=0x0000004e, EBX=0x038c9fd2, ECX=0x00000001, EDX=0x00000002

ESI=0x0013afe3, EDI=0x038ca000, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010202

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

[ 1] 0x77c42fc6 msvcrt.memcpy+182 (38c9fd2,13afb5,34,165)

[ 2] 0x00c67638 nexchdus (165,13acbc,4c8,44537e0)

[ 3] 0x00c67b8a nexchdus (330165,44537e0,355d52f0,0)

[ 4] 0x00c56933 nexchdus.CSCopyNotesItems+13427 (44530c8,0,0,0)

[ 5] 0x00c5493c nexchdus.CSCopyNotesItems+5244 (5d96730,20,44530c8,5d9b968)

[ 6] 0x00c54e42 nexchdus.CSCopyNotesItems+6530 (0,5d95fec,13c530,0)

[ 7] 0x00c54109 nexchdus.CSCopyNotesItems+3145 (1,13d560,13cd98,0)

[ 8] 0x00c53bd3 nexchdus.CSCopyNotesItems+1811 (84,13ca68,13cc98,c6c754)

[ 9] 0x00c51ca5 nexchdus.DUSConvertMailFile+405 (159,13cd98,13cc98,13c)

@[10] 0x617a2453 nnotesws._ConvertMailFile@24+355 (1a87,462c5ed,462c3eb,13d560)

@[11] 0x6179b873 nnotesws._DoUserRegistration@8+1571 (1402a4,0,13d83c,61734550)

@[12] 0x61734e33 nnotesws.RegWorkstationDialog+2275 (1402a4,111,8000002b,507ce)

[13] 0x77d43a50 USER32 (61734550,1402a4,111,8000002b)

[14] 0x77d43b1f USER32 (0,61734550,1402a4,111)

[15] 0x77d45b2c USER32.IsWindowVisible+128 (61734550,1402a4,111,8000002b)

[16] 0x77d45b4b USER32.CallWindowProcW+25 (61734550,1402a4,111,8000002b)

@[17] 0x6118841c nnotesws.DlgCallDefWndProc+364 (1402a4,1,0,111)

@[18] 0x61188127 nnotesws.CommonDlgProc+2375 (1,111,8000002b,507ce)

@[19] 0x611877dc nnotesws._MainDlgProc@16+28 (1402a4,111,8000002b,507ce)

[20] 0x77d43a50 USER32 (611877c0,1402a4,111,8000002b)

[21] 0x77d43b1f USER32 (0,611877c0,1402a4,111)

[22] 0x77d45b2c USER32.IsWindowVisible+128 (ffff03d1,1402a4,111,8000002b)

[23] 0x77d45b4b USER32.CallWindowProcW+25 (ffff03d1,1402a4,111,8000002b)

@[24] 0x6118841c nnotesws.DlgCallDefWndProc+364 (1402a4,0,0,111)

@[25] 0x61188127 nnotesws.CommonDlgProc+2375 (1,111,8000002b,507ce)

@[26] 0x612dd273 nnotesws._PaneDlgProc@16+83 (1402a4,111,8000002b,507ce)

[27] 0x77d43a50 USER32 (612dd220,1402a4,111,8000002b)

[28] 0x77d4c675 USER32.CharLowerBuffA+1028 (0,612dd220,1402a4,111)

[29] 0x77d4c4e4 USER32.CharLowerBuffA+627 (0,111,8000002b,507ce)

[30] 0x77d4c6f5 USER32.DefDlgProcW+33 (77d4c6d4,1402a4,111,8000002b)

[31] 0x77d43b1f USER32 (0,77d4c6d4,1402a4,111)

[32] 0x77d45453 USER32.ReleaseDC+298 (91d508,8c90f8,8000002b,507ce)

[33] 0x77d45f55 USER32.SendMessageA+71 (1402a4,111,8000002b,507ce)

@[34] 0x611e7760 nnotesws._SkinButtonWndProc@16+1712 (47a6484,202,0,b0024)

[35] 0x77d43a50 USER32 (611e70b0,507ce,202,0)

[36] 0x77d43b1f USER32 (0,611e70b0,507ce,202)

[37] 0x77d43d79 USER32.GetMessageW+293 (13e0a4,0,77d4b1f5,13e0a4)

[38] 0x77d43ddf USER32.DispatchMessageW+11 (1402a4,8c11a0,204a8,1)

[39] 0x77d4b324 USER32.CallMsgFilterW+293 (1402a4,204a8,1,1)

[40] 0x77d4d9a0 USER32.DrawStateW+4090 (61180000,3470778,204a8,611877c0)

[41] 0x77d4d9db USER32.DialogBoxIndirectParamAorW+52 (61180000,3470778,204a8,611877c0)

[42] 0x77d66399 USER32.DialogBoxIndirectParamW+25 (61180000,3470778,204a8,611877c0)

@[43] 0x61223342 nnotesws._FontAdjustDialogBox@20+914 (61180000,80a5d,204a8,0)

@[44] 0x6121fd1e nnotesws.NEMDialogBoxCore+94 (61180000,a5d,61734550,0)

@[45] 0x612c3fc8 nnotesws._NEMDialogBox@12+24 (61180000,a5d,61734550,0)

@[46] 0x617344ca nnotesws._RegisterNewWorkstation@0+218 (8b9,0,13e3b4,77d43a50)

@[47] 0x6177bfd4 nnotesws.RegNewUSC+1652 (4002001f,0,13e928,616d2b4f)

@[48] 0x6177b94e nnotesws._RegisterNewUserServerCert@4+14 (4002001f,0,0,13f2d8)

@[49] 0x616d2b4f nnotesws._DESKKFMCallMainDialog@16+1775 (4002001f,8b9,0,0)

@[50] 0x6165a23b nnotesws.CSession::Command+939 (14a6214,13f2d8,4002001f,0)

@[51] 0x612ccffb nnotesws.CSelectionManager::ProcessCommand+1179 (1,4002001f,0,0)

@[52] 0x612cca0e nnotesws._ProcessWMCommand@8+174 (4002001f,0,13f6e8,61182ed0)

@[53] 0x61183f9c nnotesws._MainWndProc@16+4300 (603a4,111,4002001f,0)

[54] 0x77d43a50 USER32 (61182ed0,603a4,111,4002001f)

[55] 0x77d43b1f USER32 (0,61182ed0,603a4,111)

[56] 0x77d43d79 USER32.GetMessageW+293 (13f7c0,0,61222003,13f7c0)

[57] 0x77d43ddf USER32.DispatchMessageW+11 (401000,77f8e3c3,152384,0)

@[58] 0x0040156d NLNOTES._WinMain@16+1389 (400000,0,152384,1)

@[59] 0x00401dfa NLNOTES._WinMainCRTStartup+308 (77f8e3c3,9,7ffdf000,ee76dcf0)

[60] 0x77e814c7 KERNEL32.GetCurrentDirectoryW+68 (401cc6,0,78746341,20)

############################################################

PASS 2 : FATAL THREAD with STACK FRAMES 1/13 [ NLNOTES:0890:0b10]

FP=0013a648, PC=77c42fc6, SP=0013a640, stksize=8

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

---------- Top of the Stack ----------

   # 0013a640  0013afb5 0013afe9 0013ac94 00c67638  |............8v..|

[ 1] 0x77c42fc6 msvcrt.memcpy+182 (38c9fd2,13afb5,34,165)

   # 0013a648  0013ac94 00c67638 038c9fd2 0013afb5  |....8v..........|

   # 0013a658  00000034 00000165 00c6f22c 00000018  |4...e...,.......|

   # 0013a668  00000000 00000000 00000000 00000000  |................|

   # 0013a678  00000000 00000000 00000000 00000000  |................|

   # 0013a688  00000000 00000000 00000000 00000000  |................|

   # 0013a698  0013a6cc 00150000 77f944a8 00000006  |.........D.w....|

   # 0013a6a8  001507a8 00150000 0574a900 0013a6a4  |..........t.....|

   # 0013a6b8  00000000 0013a8ec 77fa88f0 77f53870  |...........wp8.w|

   # 0013a6c8  ffffffff 77f944a8 77f57d70 77f58a3a  |.....D.wp}.w:..w|

   # 0013a6d8  00000017 0013aa88 353f2408 00000000  |.........$?5....|

   # 0013a6e8  00000000 00000000 00000000 00000000  |................|

   # 0013a6f8  00000000 00000000 00000000 00000000  |................|

Any thoughts?

2

Subject: NSD Error when migrating from Exchange to Notes

I had the same issue and it was resolved by using an earlier release of the client. It’s been awhile but it would have probably been 6.0.2 or 6.0.3.