Sequence of events:1. Open a form, create a new document, save the document, form stays open.
-
Click a button, open a new form, create a new document as a response to above. Save the document, Close the form.
-
Close the form from point 1. Crash
Start of Log
INFO (0): Using PSAPI DLL
search path: .;C:\WINNT
NSD Version : 3.00
Memcheck Version: MEMCHECK Version (4.20) for Lotus Notes Release 6.0 (September 26, 2002)
Host Name : KERRIE-W2K
User Name : kerriec
Date : Wed Aug 13 14:35:40 2003
Windows Dir : C:\WINNT
Arguments : “C:\program files\lotus\notes\nsd.exe” -dumpandkill -termstatus 1
Notes Version : Release 6.0
OSVersion : Win2K 5.0 (Build 2195), PlatID=2, (1 Processor)
INFO (0): Using NSD profile C:\WINNT\notesnsd.ini
inst C:\program files\lotus\notes\data already added
INFO (0): Found 2 Notes processes, matched 2
inst C:\program files\lotus\notes\data already added
INFO (0): Using NSD profile nsd.ini
inst C:\program files\lotus\notes\data already added
→ Instance# 1 : (current)
Ini File : c:\program files\lotus\notes\notes.ini
Data Dir : C:\program files\lotus\notes\data
Prog Dir : C:\program files\lotus\notes
Notes Build: Release 6.0 September 26, 2002
Proc List:
C:\program files\lotus\notes\NLNOTES.EXE (4b0)
C:\program files\lotus\notes\ntaskldr.EXE (4b8)
DBG(0358) 14:35:42
@@@@@@@@@@@@@@@@@ Process Table @@@@@@@@@@@@@@@@@
Active Users:
UID Name
0 SYSTEM
INFO PID PPID UID STIME COMMAND
0000 0000 0 ??? []
0008 0000 65535 ??? [ ?:0008]
0080 0008 0 08/13 14:11:17 [ smss:0080]
009c 0080 0 08/13 14:11:20 [ csrss:009c]
0098 0080 0 08/13 14:11:21 [winlogon:0098]
00cc 0098 0 08/13 14:11:22 [services:00cc]
017c 00cc 0 08/13 14:11:24 [ svchost:017c]
0198 00cc 0 08/13 14:11:24 [ spoolsv:0198]
01c8 00cc 0 08/13 14:11:27 [defwatch:01c8]
01d8 00cc 0 08/13 14:11:27 [ svchost:01d8]
01f8 00cc 0 08/13 14:11:27 [ rtvscan:01f8]
0258 01f8 0 08/13 14:11:35 [ MsgSys:0258]
0234 00cc 0 08/13 14:11:29 [ regsvc:0234]
0244 00cc 0 08/13 14:11:29 [ MSTask:0244]
0264 00cc 0 08/13 14:11:29 [ WinMgmt:0264]
00d8 0098 0 08/13 14:11:22 [ lsass:00d8]
0210 03f8 0 08/13 14:14:29 [Explorer:0210]
042c 0210 0 08/13 14:14:39 [ loadqm:042c]
0444 0210 0 08/13 14:14:41 [ vptray:0444]
0450 0210 0 08/13 14:14:41 [internat:0450]
01b8 0210 0 08/13 14:14:53 [IEXPLORE:01b8]
-> 04b0 04bc 0 08/13 14:34:27 [ NLNOTES:04b0]
-> 04b8 04b0 0 08/13 14:34:55 [ntaskldr:04b8]
028c 04b0 0 08/13 14:35:40 [ nsd:028c]
INFO (0): Starting Debugger
** Attach to [ NLNOTES:04b0]
=== Attach to C:\program files\lotus\notes\NLNOTES.EXE (0x4b0)
Load module: base=0x00400000, size= 819200 C:\program files\lotus\notes\NLNOTES.EXE
Load module: base=0x77f80000, size= 495616 C:\WINNT\System32\ntdll.dll
Load module: base=0x61180000, size= 16240640 C:\program files\lotus\notes\nnotesws.dll
Load module: base=0x719b0000, size= 32768 C:\WINNT\System32\SHFOLDER.dll
Load module: base=0x77e80000, size= 745472 C:\WINNT\system32\KERNEL32.DLL
Load module: base=0x77db0000, size= 368640 C:\WINNT\system32\ADVAPI32.DLL
Load module: base=0x77d40000, size= 454656 C:\WINNT\system32\RPCRT4.DLL
Load module: base=0x60000000, size= 13307904 C:\program files\lotus\notes\nnotes.dll
Load module: base=0x621b0000, size= 1396736 C:\program files\lotus\notes\nxmlpar.dll
Load module: base=0x62320000, size= 94208 C:\program files\lotus\notes\nxmlcommon.dll
Load module: base=0x78000000, size= 286720 C:\WINNT\system32\MSVCRT.DLL
Load module: base=0x62150000, size= 376832 C:\program files\lotus\notes\js32.dll
Load module: base=0x62350000, size= 974848 C:\program files\lotus\notes\NLSCCSTR.DLL
Load module: base=0x779b0000, size= 610304 C:\WINNT\system32\OLEAUT32.dll
Load module: base=0x77a50000, size= 1003520 C:\WINNT\system32\ole32.dll
Load module: base=0x77f40000, size= 245760 C:\WINNT\system32\GDI32.DLL
Load module: base=0x77e10000, size= 413696 C:\WINNT\system32\USER32.DLL
Load module: base=0x76b30000, size= 253952 C:\WINNT\system32\comdlg32.dll
Load module: base=0x70bd0000, size= 413696 C:\WINNT\system32\SHLWAPI.DLL
Load module: base=0x71710000, size= 540672 C:\WINNT\system32\COMCTL32.DLL
Load module: base=0x775a0000, size= 2359296 C:\WINNT\system32\SHELL32.DLL
Load module: base=0x75050000, size= 32768 C:\WINNT\system32\WSOCK32.DLL
Load module: base=0x75030000, size= 81920 C:\WINNT\system32\WS2_32.DLL
Load module: base=0x75020000, size= 32768 C:\WINNT\system32\WS2HELP.DLL
Load module: base=0x18200000, size= 188416 C:\program files\lotus\notes\LTOUIN22.dll
Load module: base=0x77800000, size= 118784 C:\WINNT\system32\WINSPOOL.DRV
Load module: base=0x624b0000, size= 40960 C:\program files\lotus\notes\nplugins.dll
Load module: base=0x77820000, size= 28672 C:\WINNT\system32\VERSION.dll
Load module: base=0x759b0000, size= 24576 C:\WINNT\system32\LZ32.DLL
Load module: base=0x6e420000, size= 24576 C:\WINNT\System32\INDICDLL.dll
Load module: base=0x75e60000, size= 106496 C:\WINNT\System32\IMM32.DLL
Load module: base=0x624d0000, size= 876544 C:\program files\lotus\notes\NSTRINGS.DLL
Load module: base=0x6b2c0000, size= 20480 C:\WINNT\System32\msimg32.dll
Load module: base=0x69640000, size= 126976 C:\WINNT\System32\oleacc.dll
Load module: base=0x66650000, size= 344064 C:\WINNT\System32\USP10.DLL
Load module: base=0x77cc0000, size= 524288 C:\WINNT\system32\CLBCATQ.DLL
Load module: base=0x625b0000, size= 20480 C:\program files\lotus\notes\namhook.DLL
Load module: base=0x625d0000, size= 36864 C:\program files\lotus\notes\nTCP.DLL
Load module: base=0x625f0000, size= 53248 C:\program files\lotus\notes\nNETBIOS.DLL
Load module: base=0x75170000, size= 323584 C:\WINNT\system32\NETAPI32.dll
Load module: base=0x77be0000, size= 61440 C:\WINNT\system32\SECUR32.DLL
Load module: base=0x751c0000, size= 24576 C:\WINNT\system32\NETRAP.DLL
Load module: base=0x75150000, size= 61440 C:\WINNT\system32\SAMLIB.DLL
Load module: base=0x77950000, size= 167936 C:\WINNT\system32\WLDAP32.DLL
Load module: base=0x77980000, size= 147456 C:\WINNT\system32\DNSAPI.DLL
Load module: base=0x77850000, size= 245760 C:\WINNT\system32\cscui.dll
Load module: base=0x770c0000, size= 143360 C:\WINNT\system32\cscdll.dll
Load module: base=0x62610000, size= 69632 C:\program files\lotus\notes\nNTCP.DLL
Load module: base=0x77840000, size= 49152 C:\WINNT\System32\rnr20.dll
Load module: base=0x777e0000, size= 32768 C:\WINNT\System32\winrnr.dll
Load module: base=0x777f0000, size= 20480 C:\WINNT\system32\rasadhlp.dll
Load module: base=0x77830000, size= 57344 C:\WINNT\system32\RTUTILS.DLL
Load module: base=0x74fd0000, size= 69632 C:\WINNT\system32\msafd.dll
Load module: base=0x75010000, size= 28672 C:\WINNT\System32\wshtcpip.dll
Load module: base=0x62640000, size= 1503232 C:\program files\lotus\notes\nlsxbe.DLL
Load module: base=0x627c0000, size= 24576 C:\program files\lotus\notes\nDBnotes.DLL
############################################################
thread 1/7: [ NLNOTES:04b0:04c0]
FP=0012c43c, PC=77f8a122, SP=0012c418, stkbase=00030000, stksize=45056
############################################################
[ 1] 0x77f8a122 ntdll.NtWaitForSingleObject+11 (fc,36ee80,0,601a64c8)
[ 2] 0x77e88787 KERNEL32.WaitForSingleObject+15 (12c9d4,4021a0,12ce3c,0)
@[ 3] 0x601a5a4d nnotes._OSFaultCleanup@12+477 (0,0,0,12ce3c)
@[ 4] 0x601aeb51 nnotes._OSNTUnhandledExceptionFilter@4+33 (12ce3c,4021a0,2f1e90,0)
[ 5] 0x77eba049 KERNEL32.UnhandledExceptionFilter+146 (12ce3c,0,12ffb0,c0000005)
[ 6] 0x7800f914 MSVCRT._XcptFilter+312 (0,12ce3c,7800f5b5,12ce44)
@[ 7] 0x00401e15 NLNOTES._WinMainCRTStartup+335 (12f11c,77f440ce,7ffdf000,134df0)
[ 8] 0x77e87903 KERNEL32.SetUnhandledExceptionFilter+92 (401cc6,0,c8,100)
############################################################
FATAL THREAD 1/7 [ NLNOTES:04b0:04c0]
FP=0012d200, PC=0072656e, SP=0012d1f0, stksize=16
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
[ 1] 0x0072656e (3f4edf4,3dfab4c,0,12d230)
@[ 2] 0x61813bd9 nnotesws.CLineView::ExitInstance+1097 (3,1,0,3dfab4c)
@[ 3] 0x617c3eee nnotesws.CViewSubprogram::InstanceTerm+46 (3dfab4c,1,4008a94,3dfab4c)
@[ 4] 0x6120106c nnotesws.CSubprogram::Destroy+716 (3dfab4c,1,4000000,4008760)
@[ 5] 0x618dc6b5 nnotesws._PlaceHolderRunEndSubprogram@8+229 (4008760,4008a94,1a,40089cc)
@[ 6] 0x611f6eb5 nnotesws._EmbeddedPaneEvent@20+1589 (4008760,4008a94,1a,0)
@[ 7] 0x611a7aa9 nnotesws._HotSpotRunEvent@20+409 (4008760,40089cc,1a,0)
@[ 8] 0x611a78c0 nnotesws._DocDispatchRABEvent@20+144 (3dfeb4c,3f423f4,1a,0)
@[ 9] 0x6121141f nnotesws.DocShutDownRABsEx+63 (0,0,3dfeb4c,12d46c)
@[10] 0x6121134c nnotesws._DocShutDownRABs@4+28 (3dfeb4c,0,3dfeb4c,3dec58c)
@[11] 0x612123e0 nnotesws.@DocDelete@4+96 (50222,3debb4c,3debb4c,5487e0)
@[12] 0x611b7182 nnotesws._EditInstanceMessage@24+466 (3dfeb4c,50222,402,1)
@[13] 0x611b6aaf nnotesws.CEditSubprogram::SubMessageProc+191 (3debb4c,402,1,0)
@[14] 0x611847ee nnotesws._MainWndProc@16+6926 (50222,402,1,0)
[15] 0x77e13eb0 USER32.SetTimer+1077 (61182ce0,50222,402,1)
[16] 0x77e155b5 USER32.DefWindowProcW+261 (5504a8,402,1,0)
[17] 0x77e1a5b7 USER32.SendMessageA+59 (50222,402,1,0)
@[18] 0x61201467 nnotesws.CSubprogram::InstanceTerm+39 (3debb4c,1,0,3debb4c)
@[19] 0x6120106c nnotesws.CSubprogram::Destroy+716 (3debb4c,1,12d95c,611b4f8d)
@[20] 0x61201430 nnotesws.CSubprogram::FCFrameManagedShutdown+16 (3debb4c,1,3debb4c,0)
@[21] 0x611b4f8d nnotesws.fsUnloadFrame+125 (3df164c,d,0,434)
@[22] 0x611cb5bb nnotesws._FSSetFrameSub@20+891 (434,0,0,d)
@[23] 0x6162a1cc nnotesws.CEditorMonitorSubprogram::DestroyAllSubs+60 (3dfdb4c,0,0,3dfdb4c)
@[24] 0x6162968a nnotesws.CEditorMonitorSubprogram::InstanceTerm+250 (3dfdb4c,1,431,3dfdb4c)
@[25] 0x6120106c nnotesws.CSubprogram::Destroy+716 (3dfdb4c,1,3dea34c,12da50)
@[26] 0x61654613 nnotesws.CDocumentSubprogram::DestroySub+19 (3dea34c,0,3dfdb4c,4)
@[27] 0x6165457e nnotesws.CDocumentSubprogram::InstanceCleanup+174 (3dfdb4c,0,3dea34c,12da9c)
@[28] 0x61652592 nnotesws.CDocumentSubprogram::InstanceTerm+34 (3dea34c,1,5025e,0)
@[29] 0x6120106c nnotesws.CSubprogram::Destroy+716 (3dea34c,1,112,56e088)
@[30] 0x611846b9 nnotesws._MainWndProc@16+6617 (5025e,10,0,0)
[31] 0x77e13eb0 USER32.SetTimer+1077 (61182ce0,5025e,10,0)
[32] 0x77e1591b USER32.GetMonitorInfoW+156 (56e088,10,0,0)
[33] 0x77e1595d USER32.GetMonitorInfoW+222 (12de74,18,56e088,10)
[34] 0x77f9fb83 ntdll.KiUserCallbackDispatcher+19 (5025e,112,f060,0)
[35] 0x77e154d2 USER32.DefWindowProcW+34 (5025e,112,f060,0)
@[36] 0x613084d3 nnotesws._NEMWindowMenuCommand@4+323 (f060,12bb96c,12e908,12a936c)
@[37] 0x61641cb1 nnotesws.CSession::Command+4353 (12bb96c,12e8f4,12eb08,0)
@[38] 0x612c6c3b nnotesws.CSelectionManager::ProcessCommand+1179 (1,f060,0,0)
@[39] 0x612c6011 nnotesws._NEMProcessCommand@12+33 (f060,0,0,0)
@[40] 0x6169b898 nnotesws.ActionWindowClose+88 (0,f01c0102,61b20000,12eb0c)
@[41] 0x61697ec5 nnotesws.HandleSpecialCases+2869 (60b711fc,3e03254,12eaf8,12eb08)
@[42] 0x616972ff nnotesws._DeskTranslateActionAndExecute@40+495 (f01c0102,0,60b711fc,3e03254)
@[43] 0x61608f3a nnotesws._DeskExecutePostedCommands@4+474 (3e00000,12f6b8,3de7c8c,431)
@[44] 0x616094e3 nnotesws._ExecuteMacro@16+675 (e0000,0,f01c0102,0)
@[45] 0x611ac973 nnotesws._DeskNEMMessage@24+627 (0,90170,431,0)
@[46] 0x61185120 nnotesws.CDeskSubprogram::SubMessageProc+240 (12ba96c,431,0,3de7c8c)
@[47] 0x611847ee nnotesws._MainWndProc@16+6926 (90170,431,0,3de7c8c)
[48] 0x77e13eb0 USER32.SetTimer+1077 (61182ce0,90170,431,0)
[49] 0x77e1401a USER32.DispatchMessageW+278 (12f7c0,0,612202a9,12f7c0)
[50] 0x77e13f0f USER32.DispatchMessageW+11 (401000,12f11c,133f44,0)
@[51] 0x0040156d NLNOTES._WinMain@16+1389 (400000,0,133f44,1)
@[52] 0x00401dfa NLNOTES._WinMainCRTStartup+308 (12f11c,77f440ce,7ffdf000,134df0)
[53] 0x77e87903 KERNEL32.SetUnhandledExceptionFilter+92 (401cc6,0,c8,100)
############################################################
PASS 2 : FATAL THREAD with STACK FRAMES 1/7 [ NLNOTES:04b0:04c0]
FP=0012d200, PC=0072656e, SP=0012d1f0, stksize=16
Exception code: c0000005 (ACCESS_VIOLATION)
############################################################
End of Log
Network Connections:
====================
Active Connections
Proto Local Address Foreign Address State
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1039 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1056 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1118 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1122 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1127 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1130 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1143 0.0.0.0:0 LISTENING
TCP 10.39.2.182:139 0.0.0.0:0 LISTENING
TCP 10.39.2.182:1125 0.0.0.0:0 LISTENING
TCP 10.39.2.182:1125 10.39.2.76:139 ESTABLISHED
TCP 10.39.2.182:1127 10.39.2.36:445 ESTABLISHED
TCP 10.39.2.182:1130 10.39.2.20:445 ESTABLISHED
TCP 10.39.2.182:1142 10.39.2.36:1352 TIME_WAIT
TCP 10.39.2.182:1143 10.39.2.36:1352 TIME_WAIT
UDP 0.0.0.0:135 :
UDP 0.0.0.0:445 :
UDP 0.0.0.0:1026 :
UDP 0.0.0.0:1038 :
UDP 0.0.0.0:1045 :
UDP 0.0.0.0:2967 :
UDP 0.0.0.0:38037 :
UDP 10.39.2.182:137 :
UDP 10.39.2.182:138 :
UDP 10.39.2.182:500 :
UDP 127.0.0.1:1083 :
Ethernet Stats:
===============
Interface Statistics
Received Sent
Bytes 3065418 3801355
Unicast packets 5523 5586
Non-unicast packets 1002 29
Discards 0 0
Errors 0 0
Unknown protocols 119
Routing Tables:
===============
===========================================================================
Interface List
0x1 … MS TCP Loopback interface
0x2 …00 90 27 41 75 ef … Intel(R) PRO PCI Adapter
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 10.39.2.11 10.39.2.182 4
0.0.0.0 0.0.0.0 10.39.2.12 10.39.2.182 2
0.0.0.0 0.0.0.0 10.39.2.13 10.39.2.182 1
0.0.0.0 0.0.0.0 10.39.2.14 10.39.2.182 3
10.1.1.20 255.255.255.255 10.39.2.11 10.39.2.182 1
10.5.5.11 255.255.255.255 10.39.2.11 10.39.2.182 1
10.5.5.253 255.255.255.255 10.39.2.11 10.39.2.182 1
10.39.2.0 255.255.255.0 10.39.2.182 10 .39.2.182 1
10.39.2.182 255.255.255.255 127.0.0.1 127.0.0.1 1
10.255.255.255 255.255.255.255 10.39.2.182 10.39.2.182 1
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
224.0.0.0 224.0.0.0 10.39.2.182 10.39.2.182 1
255.255.255.255 255.255.255.255 10.39.2.182 10.39.2.182 1
Default Gateway: 10.39.2.13
===========================================================================
Persistent Routes:
None
Protocol Stats:
===============
IP Statistics
Packets Received = 6124
Received Header Errors = 0
Received Address Errors = 82
Datagrams Forwarded = 0
Unknown Protocols Received = 0
Received Packets Discarded = 0
Received Packets Delivered = 6042
Output Requests = 5591
Routing Discards = 0
Discarded Output Packets = 0
Output Packet No Route = 0
Reassembly Required = 0
Reassembly Successful = 0
Reassembly Failures = 0
Datagrams Successfully Fragmented = 0
Datagrams Failing Fragmentation = 0
Fragments Created = 0
ICMP Statistics
Received Sent
Messages 16 16
Errors 0 0
Destination Unreachable 0 0
Time Exceeded 0 0
Para meter Problems 0 0
Source Quenches 0 0
Redirects 0 0
Echos 1 15
Echo Replies 15 1
Timestamps 0 0
Timestamp Replies 0 0
Address Masks 0 0
Address Mask Replies 0 0
TCP Statistics
Active Opens = 57
Passive Opens = 2
Failed Connection Attempts = 4
Reset Connections = 22
Current Connections = 3
Segments Received = 5245
Segments Sent = 5295
Segments Retransmitted = 12
UDP Statistics
Datagrams Received = 746
No Ports = 50
Receive Errors = 0
Datagrams Sent = 268
INFO (0): terminated process [ NLNOTES:04b0]
INFO (0): terminated process [ntaskldr:04b8]
INFO (0): Deleting pid.nbf
WARNING (0): Debugger still attached to 2 processes
Started at: Wed Aug 13 14:35:40 2003
Ended at: Wed Aug 13 14:35:51 2003
Generated Messages:
INFO (0): Using PSAPI DLL
INFO (0): Using NSD profile C:\WINNT\notesnsd.ini
INFO (0): Found 2 Notes processes, matched 2
INFO (0): Using NSD profile nsd.ini
INFO (0): Starting Debugger
INFO (0): Walk mem for process NLNOTES (4b0)
INFO (0): Walk mem for process ntaskldr (4b8)
INFO (0): S:\ volume info error
INFO (0): terminated process [ NLNOTES:04b0]
INFO (0): terminated process [ntaskldr:04b8]
INFO (0): Deleting pid.nbf
WARNING (0): all VPool 8150 pools have been allocated
WARNING (0): failed to match open document DBH=71
WARNING (0): failed to match open document DBH=50
WARNING (0): failed to match open document DBH=50
WARNING (0): failed to match open document DBH=50
WARNING (0): failed to match open document DBH=47
WARNING (0): failed to match open document DBH=71
WARNING (0): failed to match open document DBH=75
WARNING (0): Debugger still attached to 2 processes
Please send the following files:
NSD Log : C:\program files\lotus\notes\data\nsd_all_W32I_KERRIE-W2K_08_13@14_35.log