Notes slow opening HTML emails

HCL Domino Domino Forum
1

Need your help folks. I have a user who when opening HTML/MIME emails, Notes takes forever to open them. This has happened to other users and I’ve gone in to their preferences and disabled the embedded MIME browser, and the problem has been resolved.

Unfortunately this user works in production and must see these proofs exactly as they should appear. When disabling the embedded browser, the Notes rendering of the message is slightly different.

I have tried numerous fixes to get these emails to open faster. I have changed her default browser to Firefox, and the problem persists. I have re-installed the client on her machine, as well as the usual fixup and compact.

Just wondering if anyone had any other suggestions I might be able to try as I am fresh out of ideas.

Thanks!

2

Subject: Blocked sites list in IE8

I’ve seen this issue due to a very large blocked sites list in IE8. I don’t remember if the list is actually called “blocked sites”, but there is basically a black list of sites in IE8, and when you are using the embedded browser, that whole list gets looked through when you open an HTML MIME message. Clear out that black list. Keep in mind that I believe that list can get created due to A/V.

3

Subject: tried

thanks for the reply. Unfortunately I’ve already looked at the users block list from within IE8 and from registry editor. There are no blocked sites. :*(