Notes resets default web browser preference

We’re running Notes Client 6.5.4 on OS X 10.4.2 (just about to update the user base to 10.4.3). We’ve installed and run Notes without incident for a few months now. We initially had a problem where Lotus Notes simply refused to allow the selection of an alternate web browser (we do not allow Internet Explorer on our Macintosh network). That problem was solved in another thread.

Now, out of the blue, a new problem has popped up. Over the past three weeks I have received an increasing number of users saying that their default web browser choice has reverted back to Internet Explorer. Nothing has changed to our desktops, no updates have been installed on any of the systems, nothing at all has been done to these computers. On Monday clicking on links in Notes works fine and jumps into Safari, the very next day Notes complains that the web browser can’t be found, and sure enough… it’s trying to open the link in Internet Explorer again. Some users have had to reset their web browser choice 3 or 4 times over the past three weeks.

Any ideas?

Christopher Drum

System Support Administrator - Sales Promotion

Macy’s West

Subject: Notes resets default web browser preference

Look at Notes / File / Preferences / User preferences / Basic / Additional Options- Make Notes the default web browser on my system

and check settings in Location Preferences in Internet Browser tab.

  • Internet browser

  • Retrieve/open pages

Subject: RE: Notes resets default web browser preference

On the Mac Client, there are no additional options under User Preferences > Basics with regard to setting a web browser. It is only under Location Preferences that we have any option to set the default browser.

Subject: Notes resets default web browser preference

Check for code in an application the users have in common. Some yahoo may have decided that the best way to keep users from viewing links in the “Notes with IE” browser would be to force another value to the location document without checking first.

Subject: Notes resets default web browser preference

Do you have any Notes Policies set up in the Domino Directory? If so, they might be setting the browser back to IE.

Cheers,

  • Mike