Notes password prompt

There is a user on our campus who continually is prompted for his Lotus Notes passwords at random intervals. Within User Preferences he doesn’t have the lock option enabled.

Does anyone have any suggestions as to what I can look for to correct this problem? This user is a roaming user and has encountered the problem on his desktop and laptop system. His desktop is running Lotus Notes 6.5 and his laptop is running 6.5.3. The problem occurs on both systems.

Thanks,

Bob

Subject: Perhaps he is hitting the F5 key causing logoff.