Notes locks up and closes

Client is not able to open notes as she gets NSD is running. Cannot locate profile and also increase registry size. All these issues were fixed…

bwtm:

now when she creates or forwards an email, just by clicking on forward or body of new email will immediately cause Notes to lock up and eventually close. Client is only able to read emails.

Subject: ‘…All these issues were fixed…’

Sorry, left off the question…

You say the issues were fixed. What does that mean and why did the problem come back?

How is the registry being affected?

Have you tried running her PC with the debugger on?