~notes.lck remains? Client restarts? Client crashes daily

HCL Domino Domino Forum
1

I have a Notes client which crashes at least once a day - and pretty much always when he shuts down Notes just before logoff at the end of the work day. The NSD pointed me to a possible mouse problem, but this didn’t fix the crashes.

I checked this morning before the user logged onto the machine and found a ~notes.lck file in his data folder. The date on the .lck file is 4/17/2008!

He’s logged on again now (able to bring the client up even with the .lck file in his data directory) and the .lck file still has a creation date of 4/17/2008.

I searched for other ~notes.lck files on the computer, thinking that maybe he’s using another folder, and found .lck files for two other user profiles. I suspect these three undeleted .lck files remain there because of the client not properly cleaning up after itself.

Does anyone know why this client can start up with an existing .lck file in the data folder?

Does anyone have some insight as to why this client crashes?

I’m going to delete the ~notes.lck file duriing a break in court proceedings and see if the client crashes again this evening, but I’m still at a loss as to why the client even starts with the .lck file in place.

Thanks in advance for any assistance or light you can shine on this…

Bruce

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Subject: ~notes.lck remains? Client restarts? Client crashes daily.

The NSD pointed me to a possible mouse problem, Can you explain?

Can you post the FATAL THREAD?

http://www-10.lotus.com/ldd/nd8forum.nsf/5f27803bba85d8e285256bf10054620d/6b318f5a2afb7369852573e1000b5fcd?OpenDocument

JYR

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Subject: RE: ~notes.lck remains? Client restarts? Client crashes daily.

Thanks for the response!

The mouse problem ‘solution’ I referred to is here:

http://www-10.lotus.com/ldd/nd6forum.nsf/ReleaseAllThreadedweb/c1f930a2a86581188525704b00788d65?OpenDocument

And the Fatal Thread portion of the latest NSD is:

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

Section: Notes Process Info (Time 17:24:33)

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

############################################################

FATAL THREAD 1/16 [ nlnotes: 037c: 0344]

FP=0x0013e6f8, PC=0x03e621b2, SP=0x0013e6cc

stkbase=00140000, total stksize=49152, used stksize=6452

EAX=0x00000000, EBX=0x00000000, ECX=0x00000018, EDX=0x03f0e3dc

ESI=0x0422ea10, EDI=0x00000000, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010246

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

[ 1] 0x03e621b2 MFC71U (4249038,422ea10,0,422ea10)

@[ 2] 0x03fae453 nimuiu.CUbqStatusBar::~CUbqStatusBar+163 (1,0,0,0)

Invalid stack frame detected: Invalid frame pointer (BP): 406ebb4

############################################################

PASS 2 : FATAL THREAD with STACK FRAMES 1/16 [ nlnotes: 037c: 0344]

FP=0013e6f8, PC=03e621b2, SP=0013e6cc

stkbase=00140000, total stksize=49152, used stksize=6452

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

Disassembly of c. 10 instructions before and after faulting address 3e621b2:

I do appreciate any help.

Bruce

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Subject: RE: ~notes.lck remains? Client restarts? Client crashes daily.

Seems to be related to sametime:nimuiu.CUbqStatusBar:

NIMUIU.DLL and NIUI.DLL (provide the UI for Notes instant messaging)

from

http://www-1.ibm.com/support/docview.wss?rs=0&uid=swg21117270

JYR

5

Subject: RE: ~notes.lck remains? Client restarts? Client crashes daily.

Hmm. Well, I certainly learned something about NSD files!

Guess I’ll start taking a hard look at Sametime.

JY, thanks for the fast response and enlightenment.

If I get a resolution to this, I’ll post it in the thread. If not, I’ll post that as well!

Bruce