Notes Crashing Randomly

Hi Guys,

wondering if i can get some help with a crash i am experiencing.

i’ve use the lotus notes diagnostics tool, and it has come up with the following:

 Error:

PANIC: Process notes2.exe (pid=3724) no longer exists. A JVM fault could be responsible. Please inspect the workspace\logs directory for java, heap, or system core files.

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Build: 8.5.1 (32-bit client

Host Name: CAN-ADMN-44127

Date: Mon Jun 28 12:32:30 2010

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thread 7/21: [ NLNOTES: 0d1c: 09b4] FATAL THREAD (Panic)

FP=0x0422dbb4, PC=0x7c90eb94, SP=0x0422db50

stkbase=0x04230000, total stksize=262144, used stksize=9392

EAX=0xffffffff, EBX=0x0422e784, ECX=0x00000000, EDX=0x00270608

ESI=0x000005b0, EDI=0x00000000, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00000297

############################################################

[ 1] 0x7c90eb94 ntdll.KiFastSystemCallRet+0 (5b0,493e0,0,422e364)

[ 2] 0x7c802532 kernel32.WaitForSingleObject+18 (5b0,493e0,422eaf8,422e7ad)

@[ 3] 0x601b4ec5 nnotes.FRSendCommandToService+789 (422e384,422e784,422e7ad,0)

@[ 4] 0x601b5aff nnotes.OSRunExternalScript@8+1055 (12c,1)

@[ 5] 0x601b607f nnotes.FRTerminateWindowsResources+975 (1,1010,1,0)

@[ 6] 0x601b64a8 nnotes.OSFaultCleanupExt@24+984 (c56a68,1010,0,0,0,422ee20)

@[ 7] 0x601b652a nnotes.OSFaultCleanup@12+26 (0,1010,0)

@[ 8] 0x601c1a24 nnotes.OSNTUnhandledExceptionFilter@4+276 (422fe58)

@[ 9] 0x6018477d nnotes.Panic@4+589 (422fe70)

@[10] 0x60184834 nnotes.OSWCTPanicShutdown+84 (e8c,1312ee8,13157ee,3)

@[11] 0x63680da3 nnotesws.WCTShutdownThread+211 (e8c,138390,7c910551,0)

@[12] 0x6010dabf nnotes.ThreadWrapper@4+175 (0)

[13] 0x7c80b683 kernel32.GetModuleFileNameA+436 (0,0,0,0)

Subject: Random Crashes

Hello, We have seen this a few times in support. Check this document:

Lotus Software Knowledge Base Document

Title: PANIC: Process notes2.exe (pid=####) no longer exists. A JVM fault could be responsible.

Doc #: 1416038

URL: http://www.ibm.com/support/docview.wss?uid=swg21416038

You may want to create a PMR with support to review the javacore*.txt and or *.dmp file in the workspace\logs directory.