Notes crashes when sending mail with misspelled word

HCL Domino Domino Forum
1

We have a user that have recently upgraded to Lotus Notes 8.0.2. After this she can not (and this is trange) send a mail when the following conditions are true:

  • Instant spell-checking is enabled

  • Spell-check messages before sending is enabled

  • One or more words in the mail is misspelled

  • Notes-window is reduced (not maximized)

If this mail is sent the Notes-client is crashing. This does not make any sense to me, but maybe one of you have an explanation for this. Here is a list of the internal testing here:

Mail-send is OK:

  • Maximised Notes with misspelled word - send mail

  • Maximised Notes with misspelled word - user correct word from inside mail and before sending - send mail

  • Reduced Notes window size with misspelled word - user correct word from inside mail and before sending - send mail

Mail-send NOT OK (Notes crashes and invokes NSD):

  • Reduced Notes window size with misspelled word - send mail (invokes spell checker)
2

Subject: Re: Crash

Hello can you please post the Fatal thread of the NSD. Open the NSD file and search for FATAL.

3

Subject: link

Hi

Can you post the FATAL THREAD section of the NSD files with the few lines under it

For example:

############################################################

FATAL THREAD 1/2 [ domdsm:107a8:67076]

FP=0x0012a34c, PC=0x60069a86, SP=0x0012a2f0, stksize=92

EAX=0x01a3088c, EBX=0x01a48650, ECX=0x0000bffe, EDX=0x01a325e6

ESI=0x00004000, EDI=0x0032ff78, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000 Flags=0x00010206

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

@[ 1] 0x60069a86 nnotes._fdDelete@4+118 (4000,12a368,608770ef,4000)

@[ 2] 0x60069a0c nnotes._OSFileClose@4+12 (4000,12adc0,12a380,60872ea7)

@[ 3] 0x608770ef nnotes._sqloclose+15 (4000,12b59c,5010,0)

@[ 4] 0x60872ea7 nnotes._sqlpgclf+71 (12adc0,1aaa2cb,70,1aaa2f3)

@[ 5] 0x60885458 nnotes._sqlpgfdl+616 (12b9a4,1aaa2cb,41,12be44)

@[ 6] 0x60876a6f nnotes._sqlpgcdl+927 (12bf44,12b9a4,0,12be44).

Date

Topic

Frequently asked question - How to analyze Notes/Domino NSDs? (Jean-Yves Riverin)

or call IBM support.

JYR