Just completed a user upgrade over the weekend for just shy of 100 clients.
Have an issue with 2 clients, both of which refuse to start up in standard mode. Note that I don’t get any errors at all but when Notes is launched it opens in basic mode. It has not been told, asked or configured to do so, but insists basic mode is the UI of choice.
In one case Ishut down Notes, deleted cache.ndk and restarted Notes which resolved everything.
The 2nd PC however does not play ball
I even tried removing the \workspace folder from the data directory. - Notes didn’t bother recreating that folder, it just started up in basic mode anyway.
Does anyone know how to troubleshoot the issue or force the standard UI
Sorry I missed your message, hope this arrives and is still relevant
Average upgrade time is a very difficult thing to guage. As you can imagine it depends very much on PC spec and what you are installing. Another interesting factor is whether or not you have data files stored on Network Shares, and if you are doing this in batch mode as an admin or letting the user drive their upgrade. Some points to note then:
Use the InstallShieldTuner for Lotus Notes to build your client kit
If you have network shares for data files, and need to execute the upgrade as an admin keep in mind that the network share will not be accessible, you need to design for this
If you are upgrading a previous install, you must use the same client kit to do the upgrade, i.e. a Multi User client kit cannot upgrade a Single user client kit (though you can alter the kittype variable in the Notes.ini
In my experience allow 20-30 minutes per PC for a manual upgrade
Any further questions just ask.