Just spent about 4 hours getting a Notes client (R6) on a new laptop to retrieve my POP3 mail and allow me to send via an ISP SMTP server. Spent about a day this time last year doing the same. Following are some notes from today, and last year. Hope they help someone.
1a) To get more info logged (in log.nsf) put the following lines in notes.ini on your Notes client (it seems you can vary the values to get more/less info, but these work for me)
SMTPClientDebug=1
POP3ClientDebug=3
1b) Today’s problem was caused by my virus checker (Norton Antivirus).
When set to “check outgoing mail” could receive mail fine, but outgoing mail wasn’t getting sent, and get following in log.nsf:
. . . . .
SMTPClient: Connection successful
SMTPClient: Attempting to Disconnect:
SMTPClient: CommandQUIT:
SMTPClient: Connection terminated with status: 2562
. . . . .
When set virus checker to “check incoming mail” then outgoing mail is OK, but no incoming mail received, get msg - “Remote system no longer responding” - on replication page, and get following in log.nsf:
POP3Client: GetMessageCount
POP3Client: Connect: Host mail.abcdefg.com, Port 110, Use SSL: 0
. . . . .
When “disable email checking” in virus checker then Notes sends and receives fine.
The following notes are from last year (using R5 client):
-
POP accounts tell the replicator to check configured address for POP3 mail. Make sure that account is available to the location document you’re currently using (or it won’t appear on the replicator page).
-
SMTP accounts tell the replicator to sent outgoing mail using SMTP via the configured address (seems to accept only one SMTP account active at any one time - at least with R5.0.x).
-
The exact same server name (eg. mail.myisp.com) must appear in the following 3 places in order to let Notes match accounts with connections
o Account Doc: ‘Account Server name’ field
o Connection doc : Basics tab / ‘Serner name’ field
o Connection doc : Advanced tab / ‘Destination server name’ field (R6.0.2 doesn’t seem to need this)
-
With a single click of the ‘Start’ button on the replicator page you can send your outgoing mail and check multiple POP3 acccounts (I have 5 diff POP3 accounts + 1 SMTP account on my replicator page).
-
Get error “There is no SMTP account specified for this location” if the SMTP account doc or connection doc are not available to the current ‘Location’.
-
Get error “remote server is not a known tcp/ip host” if haven’t configured account and connections as per item 4 above.
-
Check that owner field in the Calendar profile is Not blank (haven’t noted what the problems were if blank)
-
To get changes to account or connections docs to be recognised, may need to:
o Refresh all view index’s in local address book (open any view and press ctrl/shift/F9)
o Shut down and restart the Notes client
- Another issue I found was that R6.0.2 Notes client would not retrieve mail from multiple mailboxes on same server (eg. mySpamAccount@myISP.com and myOtherAccount@myISP.com). It would happily download from different mailboxes as long as they are on different servers. It may be that it only assumes one mailbox per connection doc!? The solution for me was to associate more than one name in my hosts file with the IP address of “myISP.com”, and then to create a seperate connection doc for each name (eg. myISP2, myISP3, etc) and associate the account doc for each mailbox with a different connection doc. Then it worked fine. However it should be easier than this!!!
Summing up, it required a lot of effort in R5 to get it set up and working (though for me it was worth it to avoid the security vulnerabilities of the alternative I was going to use!). The wizard in R6 does make it easier, at initial set up time, but if you require to add accounts & connections later it looks to be the same as R5? If anyone from IRIS is monitoring this then one suggestion I would have would be to have both account and connection info on the same document, at least in the Notes client situation, in order to make it much quicker and easier to set up.
hth
Richard