Notes Address book contains name but cannot get it when setting an ACL

I have created usernames and accounts successfully in the names.nsf database recently, but when I go to add a name via an ACL dialogue on a Notes database or when populating a new or old group in names.nsf, the new created names are not listed in the selector dialogue. I have to paste them in manually. I created the new account names several days ago.

I’ve never experienced this before. The names.nsf shows them quite clearly in the ‘people’ listing! Normally this is identical to the list obtained from the selector when populating an ACL.

Any clues from anyone? Why this irritating discrepancy?

David Clover

It Development Manager

MCT Faculty

Open University

Subject: Index issue?

What happens if you go to the person view and rebuild the index (Shift + F9) and then refresh all views with Ctrl+Shif+F9.