Hi,
We have recently rolled out Notes 8.5.1 to 1200 users. Due to memory limits some of those users have been configured with the Basic client (memory upgrades are in the pipeline but are not likely to happen quickly).
Sometimes the Basic client will just shut down.
No errors or warnings are displayed, no logs are updated, NSD doesn’t seem to run, nothing. It is intermittent, there seems to be no pattern to it that we can see and so far we haven’t been able to reproduce it.
One of the users affected has now had a memory upgrade and been switched to the Standard client, so far they have not had the same problem.
So this looks like it might just be a Basic client issue.
Has anybody else experienced this with the Basic client? Is there anything else I can check?
All users are running Windows XP.
Thanks.