Not seeing Availability Status in 8.01 applications

Dear all,

I am having a quite strange issue:

I have ran my Lotus Notes 8.01 client (with a 8.01 mail template on my mailDB- not sure if this matters in this case) against a 8.0 Server and I have seen the Availability icons everywhere.

2 Weeks ago we´ve upgraded our Server to 8.01 and now I am not seeing the Status in any application… Neither in my mailfile nor in Domino Directory nor anywhere else.

I am trough with searching for a solution to this problem for 2 hours now without success. But here is an interesting article where I hoped this could resolve my issue… also without success…

http://www-10.lotus.com/ldd\r5fixlist.nsf/WhatsNew/e3db34e9144b0675852573f600594613?OpenDocument

SPR# DCHR77TS3E - In a Notes 8 Standard client, and with the Sametime server configured to use LDAP, awareness does not work in the Inbox, or any other folder or view, though the integrated sidebar works fine and shows users’ status. In R7 and R8 Basic, you can select the user preference “Use canonical name for instant messaging status lookup” to get awareness to work with LDAP. This option is not available in Notes 8 Standard and setting it in Basic mode has no effect on the Standard client.

This has been fixed for Notes 8.01. 8.01 Standard client now recognizes the ini setting IM_USE_CANONICAL_NAME=1. This ini variable needs to be set manually. The option in the preference dialog has not been added in 8.0.1. (TN# 1283056)

This article is stating when setting the IM_USE_CANONICAL_NAME=1 in the notes.ini file resolves the issue. For me it does not. I have set this setting and my server (running at our Headquarter where I have no access :frowning: ) is running with LDAP auth…

Also I don´t see the status in Domino Web Access either…

Does anyone have a clue on that?

I have tried modifying Line 4 of the Availability Icon column of the $Inbox Folder of my mail template to look like this:

CN1 := @Trim(@Name([CN]; Who));

(Has been:

CN1 := @Trim(@Name([Abbreviate]; Who));

before)

When I do that modification I will see the availability status (but only in inbox). But I can´t and won´t do that in any Folder of any application (or template).

Would be great if someone shares his/her ideas…

Regards

Matthias

Subject: not seeing Availability Status in 8.01 applications

I was having the same problem, followed the instructions included in your note and still could not see status for all users. However, I noticed that the correct status was reflected for those that sent me e-mail using their intranet accounts (i.e. usernmae@us.ibm.com). Therefore, I decided to modify the note.ini file to “IM_USE_CANONICAL_NAME=0” and it now works fine. So, either the instructions are incomplete or in error.