Not Download Attachment Every Time

Hello,I am trying to figure out if this is possible. Right now, every time anyone opens an email with an attachment, it appears to be downloading the attachment to a temp dir or something regardless of how many times it’s been read before. Often people need to open an email to read the email but don’t need the attachment.

Help is appreciated.

Thanks.

Subject: Not Download Attachment Every Time

Check your anti-virus software. Some of them try to scan attachments in notes, even if not opened by the user.

Subject: RE: Not Download Attachment Every Time

Is there a setting that can be changed to not pull the attachment if the AV turns out not to be the cause?

Subject: RE: Not Download Attachment Every Time

Likelly, but you’ll need to ask someone who knows your particular AV product.