Subject: RE: Not authorized to send mail to this user or group
you did not really answer my questions. Is this happening for 1 user who cannot send to 1 user, many users who cannot send to 1 user, any user cannot send to 1 user, 1 user cannot sent to many users, 1 user cannot send to any users, etc. And, why does the send have access to everyone’s mail files? Users don’t need access to other user’s mail files in order to send mail. The server deposits the mail in the recipient’s mailbox.
Subject: RE: Not authorized to send mail to this user or group
it sounds to me like the user does not have access to either your primary address book or possibly a secondary address book and it cannot resolve the address. check the user’s access to the domino directory, should be Author. You might also check the server console on the user’s home mail server when she attempts to send a message, this may display an error message that will lead you to the problem.
Subject: RE: Not authorized to send mail to this user or group
Hmm - it might be a problem with access to the Domino Directory, but I would expect there would be many more symptoms, such as problems with regular e-mail, and not just with this one application.
Are there any rules in the Server’s configuration document that might be preventing this person from sending e-mails to certain recipients ?
Have you checked the user’s location document in their personal address book to make sure the correct domain and mail settings are specified?
Does the user have any of the recipients listed in their personal address book?
Subject: RE: Not authorized to send mail to this user or group
maybe a problem with the local address book on that computer. see if there are also any cascaded local address books on the problem computer and make sure the user can access them OK.