No views or folders updated on new email arrival

HCL Domino Domino Forum
1

Hi,

I have a very strange problem. No mailbox folders and/or views are refreshed-updated when new email arrives. No new mail is shown in Inbox or All Documents but all other indicators are triggered correctly (Status message is displayed, Quickpick and System tray icons are changed to New Mail)

If I make any action that refreshes folder or view (e.g. selecting other mail in Inbox with active mail preview or opening another view or folder or pressing F9) new mails are displayed in all folders/views correctly and all counters are updated.



I tried resetting and setting all client and Location options with no luck.



Any ideas out there? I really appreciate any help.



Thanks,

Zoran
2

Subject: No views or folders updated on new email arrival

Opening your mail and reading messages (Notes Help)http://www-12.lotus.com/ldd/doc/domino_notes/6.5.1/help65_client.nsf/f4b82fbb75e942a6852566ac0037f284/5ccd719fc367f65985256dff0061f521?OpenDocument

Notes mail users

By default, your user preferences are set to refresh

the Inbox automatically. If you turn off the preference,

new messages may be received but not displayed.

To see whether the preference is on, choose

File - Preferences - User Preferences

(Macintosh OS X users, Notes - Preferences -

User Preferences), click Mail,

and see the “Automatically refresh Inbox” check box.

3

Subject: RE: No views or folders updated on new email arrival

Thanks for your response, but it is not one I was hoping to get.

Maybe I was not clear enough in my original post and that miss lead you. I am an admin, not ordinary user. This problem I see on some of my Notes clients, not on all. As I wrote, I already tried to reset/refresh all relevant (and no so relevant) user and Location settings, but with no luck.

Another thing is that it was working correctly earlier for all of my users. Now it doesn’t work even for new users I create from scratch.

Any ideas?