nHttp causes domino crashes

hcl-bot · November 9, 2006, 3:31am

Hi all,i’m the administrator of the Domino services in an italian enterprise.

I’m talking about a Domino Cluster (w\out ICM).

Some days ago we migrated our Domino 7.0.1 (w\ italian language pack) to 7.0.2 (w\out lang pack because is not available at the moment).

Our user can access both nodes via Notes client and only the first node via DWA.

Since we migrated to 7.0.2, the 1st node has 2 or more crashes everyday (it seems that the nHttp is the problem).

I opened a service call to IBM…but no succes for the moment.

Some one can help or have any idea about ?

Here u can see a little part of the NSD generated by the server

Thanks

Corrado Fiori

<@@ Notes Process Summary → Memory Usage (Time 14:50:47) @@>

Total Physical Memory: 3.8G

Avail Physical Memory: 2.0G

Memory Usage : 48%

Total Paging File : -1

Avail Paging File : -1

Total Virtual Memory: 3.0G

Avail Virtual Memory: 2.9G

Avail Extended Virtual Memory: 0.0K

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

Section: Notes Process Info (Time 14:50:47)

<@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@@>

############################################################

FATAL THREAD 54/70 [ nhttp: 06f4: 1550]

FP=0x5c6f696c, PC=0x225c2c87, SP=0x186211dc

stkbase=18630000, total stksize=262144, used stksize=60964

EAX=0x00000b54, EBX=0x385bdd54, ECX=0x385d3014, EDX=0x00000003

ESI=0x186230a8, EDI=0x186230a8, CS=0x0000001b, SS=0x00000023

DS=0x00000023, ES=0x00000023, FS=0x0000003b, GS=0x00000000

Flags=0x00010206

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

[ 1] 0x225c2c87

Invalid stack frame detected: Unable to read process memory for frame

############################################################

PASS 2 : FATAL THREAD with STACK FRAMES 54/70 [ nhttp: 06f4: 1550]

FP=5c6f696c, PC=225c2c87, SP=186211dc

stkbase=18630000, total stksize=262144, used stksize=60964

Exception code: c0000005 (ACCESS_VIOLATION)

############################################################

ERROR (0): exception(0): thread 176c got system exception: ACCESS_VIOLATION

(3221225477)

hcl-bot · November 9, 2006, 8:09am

Subject: nHttp causes domino crashes

You don’t have any other stacks under the FATAL THREAD?

The only thing related:

http://chris-linfoot.net/d6plinks/CWLT-6UGCPW

hcl-bot · November 9, 2006, 9:56am

Subject: RE: nHttp causes domino crashes

Hi JY Riverin, thanks for the answer.

But in your link the problem seems to be the nSmtp task.

In my case the problem is nHttp…

hcl-bot · November 17, 2006, 12:20pm

Subject: nHttp causes domino crashes

I am getting the same crash in nhttp. I have been getting this since we upgraded our server from 6.53 to version 7.02. The server that is crashing has all iNotes DWA users on it.

All users mail files are based off of the iNotes6 template, which was updated with the upgrade from 6.53 to 6.56.

Are you noticing any errors in your Notes log.nsf? I am seeing a lot of “entry not found in index” errors pointing to something in the person’s Drafts folder. Also a lot of “Document has been deleted” errors in mailboxes.

I jsut wanted to see if our issues were similair before entering a call with IBM support. Hope they can find an answer for us both!

Missy

hcl-bot · November 20, 2006, 3:59am

Subject: Similar problems on the Linux version of 7.0.2

Domino 7.0.2 on SuSE Linux 9 and 10 crashes when a user accesses the mail file, and the mail files uses the iNotes5 or iNotes6 template.

This may be connected with the use of Directory Assistance, with two or more address books, each with more than approx. 50 names per book. The crash occurs when a user opens the address dialog and selects names to be presented in the From field.

I reported this issue to IBM a few days ago, but did’nt send along any logs, since the problem is so easy to reproduce in a test environment.

hcl-bot · November 28, 2006, 4:13pm