i m just a newbie in lotus notes … i jus started mi studies and mi boss deployed me in a multinational … and now i am stuck in this problem … and i need helpp !! …
the problem is:
First lemme tell u ppl the business process here … The head office of this multinational is situated in some other country … when even new users come, the head office register the new users and send them the id file … this organization had users with ou/o format location wise … for example if i am the user and i am deployed in karachi … than mi id would be Asif/khi/balbla … now the users are created with ou/o business code wise … like asif/BMS/blabla … now supose there is a user with older format , switched to some other department, their ou/o needs to be change … and what they do is re create the id with new ou/o format …
now the problem is … when users with older ou/o format switches to new ou/o format … they cannot access the notes application there … though they can access their mail boxes … it says some unathourize access and bla bla … does it has to be with the ACL of the database … ?? … when any new employee is hired, their id is created with the new format and when they acess notes applications, it works finee … the problem is only occuring with the users switching from older id to new id …
How can i solve this issue ? … i wanna knw the concepts related to it … your help will be appretiated …
Actually this is because of manual process which your boss adopted to change the OU by creating a new ID file. In this scenario you have to go to all the applications (notes databases) and will need to update their ACL’s with new ID if it that user is directly listed in the ACL…or If that user was member of some groups, then group document should also contain new ID format instead of old one.
You can rename a user with the Administration Process by choosing People - Rename from the tools pane of the Domino Administrator.
Using this process, all the Old User ID references in all applications (including mail file) will be updated with new OU and you will be free from any hassle.
Subject: RE: New user id (ou/o changed) not working
Thank you Nasir for the prompt reply, actually the network policies here sux big time … i have to inform the network administrator before updating anything … so i will let u knw weather its been solved … that will really solve the problem inshallah … on the other hand, can this process gets automated? … like the new user gets automatically gets updated in the ACL … can i write an agent which can do such task ? … oh no i cant create the users as well so how i will configure mi agent to triger automaticaly …