Dear All,I am not getting the new mail notification even though in the preferences->User preferences → Mail and News Tab has the Visible Notification ticked. it is not working…
Each and everytime i have to refresh to see whether any new mail has arrived.
Please help me…
Regards
Ranjith Singh
Subject: New Mail Notiifcation Not working
Hi,
you should check that the database which the notes-client checks for new mails is set up properly.
Look into your current location document at the fields “Home/mail server” and “Mail file location” and “Mail file”.
This is usually the reason for not recieving any new mail notifications.
Bye
Hynek
Subject: RE: New Mail Notiifcation Not working
Hi Hynek,
I guess u didnot understand my question.
The Settings what u asked are fine.
I am not getting the Pop Up Window…
Please Help
Reagrds
Singh
Subject: RE: New Mail Notiifcation Not working
I gues you mean this “New mail has arrived” pop-up dialog:
If you dont get his dialog and your location ssettings are correct try to enable “Play a sound” - notification
additionaly to the “Show popup”-notification.
If the audio-notifiaction works fine and you still dont get the visible one then I would recommend a reinstall of the notes
client. If not even the audo-notification works then the problem should really be in the location document.
Hope this helps.
Bye
Hynek
Subject: Edit your notes.ini file.
Stop your client. Edit notes.ini. Somewhere there will be 2 lines similar to below:
NewMailSeqNum=49438
NewMailSeqNum052562FB:0081888D=49438
Delete those 2 lines in and Start your client.
Subject: RE: Edit your notes.ini file.
Dear Bill,
Thanx it worked. But will u please explain as to why it should be deleted…
Regards
Ranjith Ak Singh
Subject: RE: Edit your notes.ini file.
Dear Bill,
After i deleted those two lines and restarted my client it worked fine for some time and after that same old problem…
Regards
Ranjith Singh
Subject: Going to need a lot more information from you to be able to determine that.
Do you use Roaming features? Switch to other ID’s and mail files? LAN connection or Dialup? I have only had the problem happen to me one time (3-4 months ago) and it did not come back.