New emails for a particular user are arriving as already read. Ran maintenance, replaced design etc but no luck.
Please help.
Subject: cache.ndk
try deleting cache.ndk file. also, make sure that the db property “don’t maintain unread marks” is not enabled.
Subject: Check that their preview pane isn’t opened a little bit
Subject: Re:
Subject: Re:
There is no preview pane because the effective access is READER
Subject: Sorry your response makes no sense to me.
Subject: Hi, Check these setting for this user.
If user is using Release 8.5.1 Standard Configuration of notes client, Go to file- preference.Here in left side menus, you can find font"Fonts and colors".Select it, you can see the right side of the window, there is a option “Unread Mail indication”.Set value in the drop down box- Plain red Text.
Then save it and restat notes client and check.